Great breakfast, kind staff, rooms clean, bathroom was updated and nice. At edge of historic center but far away from the noise of it

Não peça para o pessoal da portaria chamar táxi nem para te acordar muito cedo. Eles são atrapalhados, ou seja, se você pedir para a pessoa de um turno, ele jamais vai passar essa informação para a pessoa do turno seguinte. Café terrivelmente forte. Ponha um pouco de café e muito leite ou muita água quente conforme o caso. Localização boa.

I have been at this hotel several times; every time we have the same suggestion: VENTILATION IS NEEDED. THERE IS MOLD IN SOME BATHROOMS. WINDOWS AND DOORS NEED TO BE OPEN ONCE PEOPLE LEAVES.

This hotel is a compete ripoff. I booked this hotel for a friend. When I went with them to check in, they said they did not get my reservation in time so the hotel was already fully booked. They instead sent us to another hotel around the corner which smelled like a sewer and was uninhabitable, not to mention the size of a shoe box and almost impossible to walk around the room. I went back to the hotel and gave them the key and requested a refund which they said was impossible. I requested the front desk person to call Expedia so I could talk to them and she refused. She also refused to provide her name and was very nasty. DO NOT BOOK THIS HOTEL.

Lovely courtyard. The only problem was a bad smell from the bathroom sometimes...from the floor vents.

Would recommend it to a friend...............................

Good hote but the hotel was trying to charge me 5% because they said I made my reservation using a different website that is not expedia. I wasted time trying to solve this issued and even contacted Expedia but this hotel chose to ignore any way of proof and insisted I owed them 5% for reserving from a different site and they said it was my fault.. yup they blamed me!

It’s better than my expectation. Hotel has a beautiful garden and the breakfast is generous. Room is clean with hairdryer and heating equipment.

3nights stay with terrible smell of the bathroom, also I just know when arrive that I’ve to check out at 9am! Too early for my last night.

Very nice hotel in a great location. I planned to stay here after completing the Salkantay trek, and arrived exhausted, smelly and dirty after four days of hiking only to be told that, despite having a reservation, they had given all the rooms away. I was left to figure something else out in the middle of the night in Cusco. Not the best I've ever been treated by hotel staff.

Everything was great, there was just 2 issues, no hot water at all times and the rooms were very dark, very few lighting available and had issues with that and had to use my cell phone's lamp to do things in the room

the room was comfortable and great location

The location of the hotel is very close to train station (<10 minutes walk). It is also right next to the two major Inca tourist sites. The service provided by the hotel staff was excellent. She helps me to arrange the taxi service and the few of the key sites that I should visit on the way from Ollantaytambo to Cusco.

Cusco is an amazing place to visit. The hotel was once nice but now in poor condition. It's shabby appearance could be made so much better by brighter lighting, a coat of paint and a little love. That said it was clean and comfortable.

Eli and the staff were great. I got really sick on my last day and they provided me with a space to relax and feel better. The breakfast was simple but good

breakfast was excellent . fresh fruit ever morning. rooms were clean and shower was hot every morning. staff went out of way to please you.

Good location, solid staff & clean, comfy rooms helpful with arrangement &baggage storage

Was very good... but....service room was slow

Very comfortable and convenient location. Breakfast was great

Hotel and personnel is nice, however they need improve the calefaction and the WiFi.