Location is nice. Thats the only good thing about the place.

The room had no ventilation and the A/C did not work. They had no fans available.

The location was great, breakfast was terrific. The view from the breakfast room was lovely. staff was friendly. This hotel surpassed my expectation in every way.

Everything was very good, apart from a very bad smell in the bathro

The location and all the above

Staff: friendly and welcoming at front desk, good impression. Single room: clean, everything necessary, bed, desk & chair, wardrobe space, TV working, bedside table. Mattress comfortable, choice of soft/firm pillows, clean linen. Own bathroom; spotless, small bath, shower, toilet, sink, well-lit. Temperature comfortable. Little noise from corridors at night, despite children staying at the hotel. Good night's sleep. Breakfast in a beautiful, light-filled room overlooking the main square. Excellent choice of hot or cold foods and drinks, yoghurts, self-service buffet. Overall a very comfortable, surprisingly quiet (end of January) and pleasant place to stay, with an incredibly central location. Would definitely repeat if in Valencia again! Muchas gracias, Tom

Shower didnt work however they did rectify this by the end of the day. Maintenance work was going on in the room oppposite for.the 2 whole days we stayed and it was impossible to.take a.rest during the day.

Great service

Great check in. Room as requested. Grapes etc provided to celebrate New Year. Staff in general lovely. Perfect for what we wanted to celebrate in València.

Great hotel. Be aware of the noose if you choose a room facing the sides streets and main street.

The hotel is within walking distance of the nearest metro station Xativa. Staff were pleasant and helpful. Room was clean upon arrival.

Staff allowed me to check in early, which was really nice. Unfortunately while the room was large and pleasant, it was one floor up from the main street and really loud. Around 10pm I went to the reception to ask to change, and was told there were no other rooms to move to. The receptionist said it would soon get quieter, but this was untrue, both because of the street and the fact he was talking and laughing loudly with a guest. I checked and discovered it was also untrue that there was not another room to move to and went back down to remonstrate. He then changed excuse and said he would not be able to rent out my room anymore. I explained, that in fact he could as it would just mean emptying the litter bin as I hadn't use the bed. Fortunately, a colleague agreed to switch me with the caveat that the other room was far more basic. I took it as it was quieter, but when I suggested the next day that the hotel split the difference in price, they refused. The breakfast isn't particularly great and in an area known for producing oranges, they serve disgusting juice.

Great location, friendly staff and great amenities

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Tiny Closet of a room. Room felt neglected and shabby.

Very old hotel. Breakfast food was undercooked.

The hotel is in an excellent location! You can walk to many attractions and restaurants. The hotel is clean and the staff is very helpful! If you have a room facing the plaza, just be aware that it will get the afternoon sun and the room can get warm so just have the curtains drawn.

Excellent location on the the central plaza. Very friendly and helpful staff. Nice views from the balcony Great value.

Staff was really helpful and accommodating

Positives, Location fantastic, lovely staff and clean. If booking as a family I would go for the exterior rooms and pay a little more as the interior room (201) we stayed in was small and tired. Bathroom looked like it had been installed a good 20 years ago. If I am honest I found the pictures that Hotels.com has used pretty misleading. They all show big rooms with modern bathrooms. As you will see from the pictures taken this wasn’t what we were offered. As £330 a night it was very overpriced. I did ask the hotel if we could move but no availability. Friends stayed in an exterior room and it was big and modern bathroom, so I expect that the hotel is slowly renovating its rooms. Made me realise not to trust booking site and do further research before the next trip.