Macdonald Spey Valley Resort

Explore Macdonald Spey Valley Resort
7.8
Pleasant
From 237 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

7.2

Traveler Reviews Macdonald Spey Valley Resort

Number of reviews per page
20
40
Top reviews
Lisa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great cabin on the golf course. We stayed a few minutes past 10am check out to load our vehicle for a long drive to London. When we handed in the key they charged us an extra 20 pounds for late check out. We were out before 10am just arranging our vehicle in the parking lot.
Kirstin
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location. Some of the facilities are a bit outdated and could do with refurbishing. Accommodation was great just what we needed.
william
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

With a 7 yr old boy and a 10 yr old boy. Swimming pool was warm and fun. Went to to sports hall for football and badminton. Next day went cycling. We had a little dog with us and it was no problem. All of Aviemore is dog friendly. Lovely time.
liane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent faciliities for children. Lodge was lovely and food was good
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice break will be back
Paul
icon-with Children
with Children
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

NO POOL! Also -Maintenance staff and supervisor showing complete disregard for customer privacy and willingly disturbing guests then knocking on door to again disturb and also argue with guests when asked to stop and get off the roof . ... Management had no idea what was going on in there in their own resort. Avoid
Rafael
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The best was the staff and the location/scenery/landscape around it. Green areas maintenance seem to be a high priority in this property, and the views from the apartment were simply amazing. The front desk staff is amazing, same as the maintenance guy who came to change the kettle. All of that would have taken me up to a 5 stars rating. However, the apartment already seen its best years, with the exception of the bathrooms that seem to be renovated not long ago. The water pressure in the showers was really low, the radiators do not distribute heating properly (not a maintenance issue, but simply old buddies that need rest now), the squeaking in the stairs and the second floor is heard anywhere in the first floor, one TV remote sensor in bedroom was not working and could not be fixed (only to be used manually) and some things in the kitchen (i.e., the kettle had green lime scale inside) are making me rating it as a 3 star stay. That said, it was a cozy place to return to after daily outdoor activities.
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Alison
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Accommodation was a bit tired, toilet didn’t flush, found previous guests possessions in one of rooms and pool was closed. Able to use a different pool locally but it was a drive away and had to take towels with us leaving deposit at resort and bring them back again which was a bit of a pain, particularly when we wanted to swim on morning of checkout.
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Donna
icon-with Partner
with Partner
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Apartment allocated on arrival in disrepair. Trying to get this sorted out was extremely stressful and we spent 2 hrs trying talking to both MacDonald Resort staff and Hotels.com neither were taking ownership of sorting it out. Hotels.com solution was refund ! So we had travelled to Aviemore what did the expect us to do next !! Resort staff wanted us offered the only one apartment they said available if a lower standard than booked. There answer was to contact the third oarty we booked through - not very helpful ! Also advised on arrival that leisure facilities at site were closed.
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Shailender
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

House was very clean and well maintained.
stephen
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was clean and all
Scott
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean and well maintained unlike lodges at main MacDonald hotel which were a bit worn out
Carolann
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Units were upsold and in a tired, sorry state. No satellite TV as advertised, poor lighting around the area. Spa didn't work, place was half empty and no Live entertainment as advertised. Resturant was dispicable with the chef rushing out mains while starters were still being eaten. My family members got food poisoning. Left the next day (was intended to be a 3 day stay). Contacted the Manager who was neither interested nor apologetic and told us to contact Expedia if we wanted a refund!!
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Heather
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Clean room, helpful staff in the restaurant as two members of the group were gluten free.
Laura
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Friendly staff
Alisdair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Beautiful spacious villa with large conservatory looking over the golfcourse. Designated parking space and handy for all the resort and village facilities.
Craig
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Overall for what we paid it was good value for money, staff were excellent but the property is in serious need of upgrades, it’s still very much a 1980s property, clean enough but it’s not as comfortable as it once was, it was better 15+ years ago when I last stayed and it was tired looking then, I paid a fair price when using my £134 key cain rewards but not sure paying full price would’ve been worth it, a serious upgrade and it could get a serious boost, the food was fair but limited with choice, not sure a steakhouse would be a fair description, again a bit more choice and it could be a busier place, it wasn’t busy at all any of the nights we were in, the lack of choice of food on the menu may have a part in that too.
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Jason
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Property was very dated and grubby. Really in need of a renovation
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Perfectly functional accommodation. It was clean and well appointed, but certainly nothing special. We had expected more and were a bit underwhelmed. Pool was out of order for our stay
Lesley
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

I have stayed previously but found the apartment quite run down. Broken kitchen plinth, broken conservatory chair, chipped & stained paintwork, stained carpets. Definitely needs a repaint and new, easily cleaned flooring
Number of reviews per page
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