Me gustaría que hubiera mas estrellas para calificar al personal. EXCELENTES TODOS Ahora bien, en tren de dar un punto de vista personal y vista la coincidencia de criterios creo que todos se merecen un aumento de salarios, yo comencé dejando una buena propina por su calidad

Beautiful spa hotel right on the beach. It was just perfect! The town, the area, hands down one of the best around!

Initial impressions walking into reception was great. Helpful staff. Allowed us to leave our bags with them as we were early. Overall, room was spacious, modern and clean. However, the shower gels, shampoo and conditioner were all over a year pass their expiration date. There was a permanent loud whirring noise which we could not identify the noise of which reception staff were not interested in when raised. It was loud to the point it was difficult to sleep. Also, I’m not sure if it was the room location (122) but at 03:45 in the morning there was the loudest banging heard from what I assume may be an early morning delivery. It was not a restful night. The included spa facility included in booking were not clear this was just a 1 hour slot which had to be booked, however fortunately it was not busy. However, the claimed hot tub was nowhere to be found. The steam room was out of order, the hydro therapy pool was half working and the Turkish baths cold, hence why it was not busy! Given the above, I would not stay here again and I would not recommend it to others. It does not live up to the claimed facilities and standards of a 4 star hotel. Out of date shampoos, only partially operating spa, the breakfast was good however.

Nothing

Beautiful place

Wonderful staff, clean and lovely breakfast.

Enjoyed our stay.

Everything was good and we had no issues. The staff was amazing. Very helpful and attentive. Location was fantastic. My only comment I have is about the shower in the bathroom. Very nice bathroom with everything you need except as in the European way there is no shower on the wall just a handheld shower head by the beautiful tub. Even a half enclosure. But for North Americans a bit of a challenge. You have to sit in the tub to used the shower head. Otherwise great.

Fantastic customer service! Lovely beach, only thing is I would have loved more vegan options for breakfast etc.

Great property and location

Beautiful hotel amd great location. I had messaged the hotel directly a couple of times and didnt get a reply regarding airport transfer but that was only downside. Room was stunning

Wonderful staff! Spotless clean. We had a 2-bedroom suite and it was just lovely. It’s a short walk from the main strip, private parking was about 2-3minute walk away. It was our first time in Spain, and we had stayed at 5 star hotels in Madrid and Barcelona and Tossa de mar, but something about Cosmopolita that made me love it more than all the hotels we stayed at. It felt like home away from home.

Excellent stay, very helpful staff great value for money,

Beautiful morning rising. Awesome beach and close to lots of restaurants and shops. Borgas in the front guest help with everything we needed. Thanks

Beachfront Beautiful Great staff Clean

Good location on beach and short walk to shops/restaurants Only stayed one night on route to southern Spain

Room was great clean and spacious with fridge Bottle of complimentary Cava was a lovely touch. Breakfast was perfect - great choice and could dine indoors or outdoors Staff though we great - so friendly and super english. The spa was nice too only the shower and changing rooms there were lacking in space and ventilation

The hotel was spotless and the staff were beyond helpful and friendly

The hotel is in a great location, our room overlooked the beach promenade. The staff were very friendly, the room was very comfortable with great facilities, such as a jacuzzi bath and a walk in wardrobe. The breakfast was very good with great choice.

Excellent hotel and wonderful staff. The breakfast was awesome. The location is ideal and the rooms was beautiful!