Friendly and helpful at front desk. The handle on the bathroom door was loose so couldn’t close it fully to use the loo. Could do with something on at night.

Nice hotel with great staff beautiful gardens and excellent spa

Bed very comfortable. Room got hot. Didn’t feel comfortable leaving window open over night due to fire escape right outside the window and being a lone female.

Good Service accommodation and food

Lovely stay. Nice staff, some areas a little tired, however it didnt put us off staying as we felt welcomed, and would not hesitate to stay again should we be in the area. Good food. Comfortable bed.

Everything was as expected

Excellent food. Wonderful staff. Could have done with handrails in the shower

Great hotel just off A66 not far from Barnard Castle. Great spot to break our journey between Falkirk and Cambridge Food very good.

Check in was very easy, staff were very friendly and helpful, room was lovely , larger than expected with 4 poster bed. Great hotel in great location. Bar area was very nice with painted mural walls. Only minor negative comment would be that the paint work i.e. doors and skirting was looking very tired, could do with a refresh.

Good hotel in a lovely area. Very pretty gardens. Food was great in the restaurant. Our room was large and comfortable but a little tired in places.

Friendly efficient staff. Clean room. Comfortable bed with clean linen. Clean bathroom. Good food. Would definitely stay again

Old world charm but very tidy and clean. Staff provided excellent assistance, very friendly and shared knowledge of local attractions. Two wonderful nights …. thank you.

Nice traditional country hotel, lovely staff

Excellent stay

Cold downstairs, main door left open & bar/garden door left open, breakfast all pre-cooked except the egg, small cold buffet selection, twin beds pushed together in room 20 fall into the mattress, mould on walks, iron burn on carpet, walls stained,

Food was lovely and staff serving were helpful. The heating was on in my room full blast in a really warm day when I first went in, was too scared to leave the window open as I was level with the roof and there was a lot of birds. Room was average, pretty small. Unfortunately i attempted to call reception 3 times between 11pm-midnight to ask when the music would be turned off, it was turned off at midnight but then the music was back on again at 6.30am. I’m guessing my room was right above the speakers in the restaurant which was unfortunate. Just overall a very noisy hotel with old floor boards and other guests shouting good night to each other down the hall.

Unfortunately I had virtually no sleep at the hotel as it was so noisy.The walls are paper thin, so you can hear everything from the room above too. Added to which the bathroom was in a "cupboard" so accessing it was ridiculously awkward. At 5am we gave up, drove home and went to bed.

No served its purpose. The staff were so helpful and pleasant.

The room was fine, old fashioned but worked for us to lay our head when we got back. We had an issue with keys (we accidentally left it in the room as we left and didn’t realise, so this then involved them trying about 100 keys in the lock to get in and then waking up the owner of the hotel and us being told “a very angry man is going to come in a minute to sort this out”, which made me feel very uncomfortable. it took almost an hour to sort out, which was a nightmare, and once we finally got to bed, we could hear the goings on in the next room until the very early hours of the next morning so barely slept. I probably wouldn’t stay again!

Lovely quiet place and great food .