Castle Arch Hotel

Explore Castle Arch Hotel
8.6
Very Good
From 377 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

9.0

Traveler Reviews Castle Arch Hotel

Number of reviews per page
20
40
Top reviews
Ciaran
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was good from check in to check out
b
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was lovely. Staff very friendly. WiFi was great from kids perspective Food was lovely too so all round a great stay
Joanne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The friendliest of staff, spacious & clean rooms, good value and plenty of tea & coffee.
Darren
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I spoke with duty manager on Sunday before leaving, with the promise that the general manager would phone and/or email. I wanted to give the hotel a fair amount of time to fulfill that side of the agreement. I want this to be fair… but the issues on Saturday night far outweigh the positives. Positives: The hotel room was comfortable. While the bathroom could do with an upgrade the shower was excellent. Check-in was smooth. I had breakfast the first morning and it was cooked to order (not buffet) with excellent ingredients. ISSUES: Impossible to Sleep (avoid at all costs at the weekend) I’ve waited a couple of days to give the general manager time to call and discuss this stay so it’s time to post my honest review (it’s a complaint letter)! I booked this hotel specifically for its advertised "quiet and serene" environment, needing proper rest (I was lecturing all weekend). Unfortunately, my three-night stay was a masterclass in failed hospitality and broken promises, defined by a complete lack of proactive care and transparency. Their disclaimer about making "every effort" to minimise impact felt like a cruel joke. No meaningful effort was made. I was trapped, paying for a room that was unfit for purpose on the most expensive night. I had to favour an extra half hour in bed so had no time to eat the breakfast I had paid for on Sunday! The management's handling was the true failure. There was no prior warning, other than an email to my spam. Receptionist didn’t mention
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Evelyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes it was a good choice
Ireneusz
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice place
Radoslaw
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All good
Sonya
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent location, Clean, Comfortable, Friendly Staff - would definitely stay again
Samantha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Pleasant stay, comfortable room and good facilities
Carmel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room, helpful breakfast staff, good dinner service in bar area.
Cynthia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff was fantastic. Very accomodating to our early morning schedule!
anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean and comfortable stay, with friendly staff and private parking.
Michael
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

DO NOT STAY HERE on the weekends or during any special event. The noise is so disturbing and it will last until 230am inside, and yes,outside the hotel. If they tell you, “they will do their best to accommodate”, don’t believe it. They can’t as you can’t get far enough away from the noise of the DJ, the music, the parties, and so on. In all of my years of traveling, I have never experienced anything like this. The owners obviously do not care about the actual guests of the hotel. We were so looking forward to our stay, and it was terrible. Find another place to stay, and then relish in the beauty of Ireland and its’ wonderful people. Btw, they did discount our stay, but that was not the point. My goodness, such a disservice to the guests.
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Robert
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good location. A couple of block walk to the Castle and the main street of Trim. Parking was onsite. The choices for the included breakfast were very good. Staff was friendly.
Janice
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A nice, quiet stay in a pleasant, small town with lovely walks along the riverl.
Ross
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff was amazing!!
Rainer
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place with friendly folks.
James
icon-
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Just a really good hotel, everything done right. Good bed, good shower & good breakfast (also had dinner there & it ticked all the boxes). Staff efficient & polite, parking included & good location. Highly recommended. Rooms a little dated but all serviceable & clean with good coffee machine & tea making facilities.
Nicole
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I was treated badly and was annoyed they had a party up stairs next to our room and played music until 2an
nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We loved our stay at the hotel. Staff were very friendly and everything was clean. Beds were very comfortable.
Number of reviews per page
20
40