Staff went above and beyond. Property is perfect and authentic. So beautiful and an oasis in a really hectic city. Feels like a movie!

Wonderfully helpful and friendly staff. We thoroughly enjoyed our stay in this lovely Riad.

What a gem this Riad is! One of the most amazing places my husband and I have ever stayed at on vacation. Very traditional Moroccan flair. From the minute we walked into the Riad to the moment we left the staff was courteous, friendly and helpful. They really put thought into personalizing the guests stay from providing us a tour of the grounds to enjoying traditional Moroccan tea upon our arrival to providing a send away gift of toiletries and food for our trip home. On our last night we were given a dinner recommendation Le Tanjia -oh it couldn't have been more perfect. Breakfast was delicious - the only comment I'd make is the hotel should provide a menu and ask what we'd like - instead they just bring out the same dishes for everyone (except the eggs) and several times we didn't eat some of the items or it was too much food and so it was throwout and I don't like to waste food. Coffee and Moroccan mint tea was available all the time and was such a treat for breakfast or to end the night. Definitely get a massage - worth it! The Riad is within walking distance to taxi cabs, jemaa el-fnaa, the souks, 15 minutes away from the airport. It is safe to walk around the area.

We got a Hamam. Very good experience

Really enjoyable stay. Staff super attentive and accommodating. Location is great and walking distance to all the sites. Would definitely come back.

The friend

We loved our stay at Riad Kiass. The staff were fabulous. Each evening they brought us a hot water bottle and green tea was available whenever we called for it. It was my wife’s 50th birthday, and they surprised us with a knock at the door before all coming in to sing “Happy Birthday” in Arabic—which felt like it had about twenty different verses—along with a small cake.

Amazing Stay, would recommend to anyone looking to experience a traditional moroccan escape! The riad was in the perfect location, walking distance to the markets, food and local sites. The room was very clean, even had complimentary hot drinks! What really made the trip was the staff. They went above and beyond to make our stay extra special, very friendly and shared their local expertise! Will be returning in the future for sure!

Le personnel est incroyable! Les chambres confortables je recommande totalement!

Old world charm, welcoming and polite staff, great food.

WOW WOW WOW, this place is immense! Possible the best experience in a hotel/holiday accommodation I have had. Nothing is too much trouble. Riad is brilliantly placed in the Medina, close to the main square (10 mins), close to taxis (5 mins), close to good restaurants and cashpoint machines. They even arrange taxis to and from the airport, and offer advice on what to see and do! If you are thinking about it…. Do it!

A beautiful place. Quiet clean and nice room. Extremely helpful and friendly staff.

Beautiful riad, close to everything in the Medina but as peaceful oasis once inside. The staff’s hospitality goes above and beyond. Amazing breakfast as well!

Petit paradis au coeur de la Medina ❤️ Lieu magique aux prestations haut de gamme avec un accueil chaleureux pour que chacun trouve sa place. Au plaisir

We had booked this property, however, due to a medical emergency, we had to cancel our stay on the day of the check-in. The staff was very courteous to consider our last minute cancellation request and refunded the money. I am glad that there are staff members who really care for their guests and are accommodating of unforeseen circumstances.

Stuff was so friendly and helpful.The location for hotel is perfect for shopping.Will be back again.

Great location in the Medina and staff is very friendly and accommodating.

Beautiful Riad with amazing staff

This was a serendipitous booking since the original reservation we had at another riad fell through due to unforeseen circumstances. We booked Riad Kaiss the same day. What turned out to be a stressful morning ended up being one of our best stays during a two week trip through Spain and Morocco. On entering the staff is very hospitable and warm. The initial impression of the riad is charmingly bohemian in style, but the real charm and chef’s kiss are the suites themselves. Our suite was very spacious and beautifully decorated with traditional Moroccan furnishings, including stunning stained glass windows with a sizable private courtyard that included a full cabana bed. On request we had dinner in our room. We were pleasantly surprised with a romantic candlelight dinner with a delectable meal and service that rivaled that of any luxury hotel or riad we stayed through our two week trip through Spain and Morocco. It was truly a magical experience especially compared to all of my other travels through the world. Economically wise, we got the most value for our dollar here as well. Should my husband and I ever come back to Marrakesh, we will certainly book here.

The staff are amazing so friendly, helpful and genuinely care about your well, nothing is too much trouble. The hotel is lovely, well maintained, clean and comfortable.