Overall Ratings & Reviews Homewood Suites by Hilton Tyler

The hotel is a bit rundown but they’re about to renovate. The rooms are spacious with a kitchenette and sitting area. The pool was closed / disappointing for a holiday weekend in July. A sign on the front desk explained that the hotel had posted notice of the pool being closed in its ads, but that information was not on this website.

Person at front desk was constantly gone. Waited 15 minutes to check in and then again later in night Lights didn’t work in bathroom Pillows horrible

.

Repairs needed for wear and tear. No pool and basketball court not usable.

The property was great and conveniently not far from anything we wanted to attend. The staff were very friendly and attentive. We were informed that they were going to be doing renovations soon, which is great as well. The thing I didn’t like is that the pool wasn’t accessible because it was closed due to an issue, so on those hot days we were unable to unwind in the pool.

The accommodations were comfortable. The pool was closed which we were not notified about.

This place was literally so scary. My door looked like it had been kicked in. Honestly the two doors I was sleeping behind did not feel like enough. The carpet through out the hotel was filthy. Would not recommend.

Very nice hotel and around a variety of great dining places

The common areas in the hallways and elevators were dirty and badly needed carpet cleaning. However, the room itself was in excellent shape and clean, as was the dining area. The staff was friendly and helpful. We were told of an upcoming renovation. We would stay again, in hopes that the carpet would be cleaner....

The property was very clean. The staff were amazing both at check-in and check out! Breakfast was good with pleasant atmosphere.

Stains on the sofa were pretty gross.

The rooms were nice and clean but the hallways had floor stairs and the pool was unavailable.

We spent a couple nights here while in town to visit family. The room was fine for our needs. Clean and seemingly well maintained. However, two of the main reasons I picked this property was for the basketball court and pool, both of which were advertised as being in operation according to the pictures and amenities list. The pool was in obvious disrepair and not cleaned in months and unusable. The Basketball court was severely damaged with no hoop, glass shattered and still on the court (safety hazard!?) and no fencing. This was a major disappointment for my 3 kids. Please, if major amenities are not available let people know that ahead of time.

Very nice property

Great comfortable and convenient

Rugs in elevators and breakfast areas need cleaning ( old spills). I couldn’t get WiFi to work because I didn’t see instructions on the little paper until next day. Also, no one mentioned the main switch button that needed to be turned on when ewe entered the room. The room set up was nice but we didn’t get a chance to use kitchen facilities or shower. Breakfast was okay but typical scrambled eggs and mystery sausage patty.

.

Clean, quiet, in a great location. Loved it!

This was my first stay. And it won’t be my last. Super nice staff. And the rooms were very nice. Very clean. That the bed and pillows were heaven. Loved the kitchenette. Full sized fridge and dishwasher. 10/10 recommend.

Nice pet-friendly hotel