Overall Ratings & Reviews Holiday Inn JONESBORO by IHG, an IHG Hotel

Convenient

One night stay for a college event for my child. Clean hotel in a great location. I paid extra for breakfast & I won’t do that again. However, I would stay at this location again in the future.

Food left in fridge from last guest and when we opened fridge the food was clearly rotting. And breakfast was $10 and not worth it. Eggs were completely dried out. Better off going to Cracker Barrel next door. Clerk in the beginning of night was a bit rude. We were just tired and trying to get to our room and to sleep. A no go for me.

The bathtub drainage didn't work, I was offered a plunger to fix it, the ironing board was placed on top the closet I'm 5'2" that in itself was an issue getting in down, it was broken an couldn't collapse back, the iron leaked all over my garments. For all my complaints I was given free breakfast. However, after I returned from my graduation the reason for my stay there was a roach in my room. I was moved to another room that smelled wet and air refresher was used to mask the smell. Does anyone check the rooms prior to occupancy to see if everything works?

Highly disappointed I have stayed at a few holiday.Inns, and this by far has been the worst experience. Staff was not very friendly when we got in that evening. Especially when we asked for a luggage cart. They couldn't really be bothered with such trivial request. We got to the room.It was small for a king room. The phone did not work and the room was not very clean. There was hair in the sink and the floor had a film on it. When we checked under the mattress for bed bugs. Because that's a thing nowadays, thankfully no bedbugs. However, hair dust dirt was all found underneath the mattress. Will not be staying again. Not a very good experience.

They cleaned the room left no towels did not straighten up the beds. No laundry bags left for dirty clothes. I will never stay in this hotel again

Been to Jonesboro previously staying at area hotels, I decided that in the future any stays in Jonesboro would be at this Holiday Inn.

No ice on the 4 th floor plus 413 has a terrible smell

Enjoyed the young lady working breakfast. Very personable and talkative.

Very nice staff and good breakfast buffet.

The walls were damaged and needed repainting

Repairs were needed

Nice place.

Totally great experience, will be staying here in the future when traveling through the area. Beds were fantastic

Very clean very quiet and staff was very friendly.

Real nice and clean

it was okay.

The staff were friendly and welcoming.

It was a good place to stay for a stop overnight on our road trip.

It was horrible