The hotel was in a good location, close to shops and restaurants but the room condition wasn't as expected.
Room was not very well dusted, the drainage in the sink and shower was poor, the fridge hadn't been cleaned /disinfected properly. We had to request hand towels as they were missing.
The hotel could do with improvements and upgrades.
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Soma
Leisure
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
From check-in to check-out, the hotel staff provided exceptional service. They were courteous, efficient, and always available to assist with any request. Their warm hospitality made my stay even more special.
Satish
Leisure
6.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
This hotel is average. Maintenance and cleanliness is below average. The front desk staff who checked us in was not very helpful. The breakfast was Luke warm and with limited choices.
BHASKAR
Leisure Family
6.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
No central air .
Verified traveler
with Partner
2.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Disappointed, terrible decision to select this hotel. The room had water leak continuously around toilet bowl so it was difficult to use toilet. No hot water in bathroom either in sink or shower. Room was not cleaned. Dust was around main door and every corner. Sink faucet was broken. Not enough bath towels and none hand towels. Next day we end up changing room which was little better. Based on our experience we made a decision not to stay at Best Western any where in the world. It’s shameful that American branded hotel has this kind of condition.
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Ravindra
Leisure Family
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The location is fabulous. Right in the centre of town close to all the shops etc.
utpal
Business and Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Thank you all , great services, need to take care for maintenance what to do , find following
like bathroom , refrigerator hot water jug safe locker lift, entrance sliding door,
Vijay
Leisure
6.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
No window for light coming in.
Bharat
Leisure Family
6.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Just normal
Nothing special about the facility
Sanjay
6.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Average
Vishal
Business
6.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Please work on cleanliness and staff to be trained.
Manideepa
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
The stay was very very satisfactory
Hina
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
It is clean and safe
Pallavi
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Dining
Prakash
Leisure
8.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Very nice property located in the area convenient for shopping and visiting different places
Arun kumar
Friends and Family Family
6.0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
Rooms were a little bit stinky. Bathroom exhaust was not working for our entire stay. At first AC was not working but they fixed it.
All the lights were not working. Overall stay was ok but not satisfactory.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia