The room was very comfortable. We booked through hotels.com last minute and so therefore wasn't able to secure the dinner or breakfast meal, so if you do book through hotels.com, call them to try and book the meals. The public onsen was nice. For the men there was an indoor and outdoor onsen, with plenty of lotion and products for after you get out. The room we had was very nice! The beds were big and the room was very large. The private onsen was great on the balcony. We were also able to book a 30 minute massage in room. The staff were great!

This time, our family of four (a couple with two young children) stayed on a room-only plan (no breakfast or dinner). Our room had an open-air hot-spring bath with free-flowing water straight from the source, so we could relax and enjoy a soak without leaving the room. In addition to the private open-air bath, the hotel also has a large communal bath, which we enjoyed as well. For dinner and breakfast, we indulged in seafood at local restaurants. The sunset was beautiful, too.

Amazing inn with a wonderful town! Staff and accommodations were excellent! Would recommend as a stop over for anyone travelling in this direction.

I was a solo traveller spending a night at Toi. Amazing experiences with the half board (two meals), great value. Will definitely come back again!

We stayed here for one night and had a wonderful experience! The room was spacious with a fantastic sea view, making it a perfect place to relax. In the evening, we enjoyed playing table tennis, which added to the fun of our stay. The onsen with a sea view was incredibly relaxing—definitely a highlight! We recommend booking a stay that includes dinner and breakfast, as dining options nearby are quite limited, though there is a convenience store within a 5-minute walk.

I like place.it is convient,7/11 and drug store is near.you walk along beach.the air is fresh.the staff is very friendly.the room is clean texcept bathroom,it is clean but they have to clean the molds in the bathroom and there are no slipper in the roon.But the place is very good i will return and recommend to my friends

The staff were so incredibly kind! The meals were perfectly portioned for me, so I could actually finish the dinner without being in discomfort. The temperature of the open air in-room onsen was wonderful. A perfect retreat.

As soon as we got off the bus, the very nice and attentive staff met up with us at the stop and began checking us in and welcoming us with some delicious tea. We were promptly led to choose a traditional robe robe/yakata and led to our rooms after the tea. The rooms are very well kept and was spacious. The ocean view we had was beautiful. We were fortunate to get a room with a private onsen outdoor bath. It was very refreshing and relaxing. Definitely would recommend anyone or group visiting Japan and looking for a private onsen (kashikiri) for their family or loved ones, check this place out.

Excellent service and quite comfortable.

Toilet smells

The staff here are exceptional. From the moment we arrived, they made us feel like VIPs with their excellent service and hospitality. Our kaiseki meal was so beautifully plated. Our room was spacious and that outdoor tub with a breathtaking view of Suruga Bay is unbeatable!! If I have a small criticism it would be that the bathroom is quite dated (looks like it was constructed in the 80s). If they update the bathroom then the room would be perfect.

Awesome service and food. Very clean and well maintain. We enjoyed our stay. The only disappointment is that the hotel is right on the main road so we can hear traffic noise in teg open air bath (onsen), which made it less enjoyable. We chose this hotel because of the 1 Michelin star chef. The food did not disappoint!

Nice room, nice people, good food!

室内まで荷物を運んでいただき助かりました。 ありがとございます。

綺麗に海が見えました

夫婦で利用させていただきました。 嫁さんの誕生日プレゼントで行かせていただきました。 スタッフさんの対応が素晴らしく気持ちが良かったです。

スタッフの方のご対応もよく、部屋も露天風呂も綺麗でした。

我們住的是傳統套房，房間是兩個人使用都嫌浪費的大。有點舊但是乾淨的，浴室洗手台和沖澡的蓮蓬頭都是兩個，同時使用不會打架。 戶外溫泉溫度剛好，深度大小都很棒！ 我們去時是陰雨天，所以霧濛濛，但晴天時景色一定很美！ 這次我們也有安排飯店內的兩餐，不但量足，也很好吃。每位服務人員態度好也很專業。 如果有開車，停車場在飯店外，走一小段但不遠，大家一兩分鐘路程而已。可以先抵達飯店下行李，工作人員會告知停車場位置。 總之是我願意給超高分的評價！

丁寧に対応して下さいました

客室のシャワーヘッドが汚れていました。 お風呂のカビも気になりました。