The Hotel Castell was well located and very clean and spacious. The operators Niki and Katerina were very helpful with advice about places to eat, insisted on printing out my ferry ticket for me and arranged a taxi to get me to the ferry early in the morning. They were also great sources of advice about what to do in Kissimos. When I return to Kissimos I will be staying at the Hotel Castell!!!

Wonderful!

Niki and all the staff were super-helpful and welcoming, without being intrusive. They kept asking if I needed anything, but everything you could expect from such a place was already there. My room (apartment) was lovely, so nice to have a sofa and couch to sit on! And a balcony to watch over the town square.

A wonderful place to stay. Spotless and very comfortable with a lovely balcony overlooking the square which has several excellent tavernas and a two minute walk to the sea. Super friendly staff who were so kind about my terrible Greek, highly recommended.

Very clean accommodation and very friendly and helpful staff.

Owners very friendly and helpful.Beds and bathroom excellent

This hotel was beautiful and right near the square of the town. The staff are what made our stay so amazing. Katepina, Nikh and Giannis were so kind, helpful, funny, sweet and just amazing people. The customer service was what made our stay here so special and the beautiful room. When we come back to Crete we will stay here again!

Thank you very much for your service and hospitality

Nice clean rooms, owners were lovely helpful people. Great place to stay within walking distance to loads of restuarants and cafes.

This is a gem of a hotel in the centre of Kissamos and by the sea. It’s super clean and comfortable and close to everything. The owners Niki and Katerina and also their evening staff Yannis, go out of their way to make sure you have everything you need and that you have a wonderful stay. They’re absolutely amazing! This is a great place to stay, and I recommend it highly.

I came in on the ferry very late, and was welcomed by Yianni who was super nice and also Kostakis the cat. The hotel was super clean, the room had a nice balcony, air conditioning, tv, a tea pot, etc. I liked it so much i tried to extend , but they were sold out. They did find me another hotel, bus time tables, suggestions etc etc some people are just naturally hospitable, when we're lucky these people get into the hotel business!

Such a wonderful stay. Special shout out to Nikki, which made it feel like home!

Lovely helpful staff. The hotel was very well situated. Yeah

Very nice and friendly service. Close to restaurants and stores. Only a short walk to the beach.

Nik

This is an extremely nice place to stay in Kissamos. Niki and Katerina who run the place are very friendly and helpful. Short walks to everything you need, small shops, nice tavernas. Can't be much better.

Great Hotel! Niki went above and beyond to take care of me as her guest -she even did my laundry. Strong WiFi siignal This is where you want to stay in Kissamos.

Awesome experience! This hotel is fantastic from the location to the owners. Niki and Katerina were so helpful in letting us know the best places to dine and all the local attractions. The hotel is clean, modern and just perfect.

The hosts Niki and Katarina are doing an excellent job making you comfortable as far as possible.. They are sweet and considerate, they are positive energies and natural. All of their tips were perfect! We loved the stay!!

Wir haben zweimal hier, auf der Durchreise übernachtet. Beide Male erhielten wir ein großes Studio, obwohl wir nur ein Doppelzimmer gebucht hatten. Yannis war unglaublich hilfsbereit und hat uns für die Rückfahrt vom Hafen von Kissamos von sich aus ein Taxi bestellt und uns darüber per E-Mail informiert. Was für ein Service! Die Lage des Hotels ist einmalig, die Ausstattung ebenso. Und wir habrn sehr gut geschlafen!