Room was decent! Very spacious but could be cleaner. Nice staff. Excellent breakfast. Easy parking!

The place is not luxurious but neither is the price, but it was clean, the staff were very helpful, free breakfast buffet which was good.Great location for a walk to Moinhos Vento and to the historical center. I enjoyed walking everyday and got to experience a little of the city. I would definitely stay here again.

Hotel restaurant was excellent

Nice free breakfast and excellent personnel. Could use a little more investment to fix broken shower hinges, weak showerheads, unused liquid soap dispensers, loud humming refrigerators, etc.

Breakfast is perfect

I liked the free breakfast buffet. The hotel is very close to the park.

Great location.

The hotel and my room were very clean. Everything as described in listing. A beautiful park near by. But, I found the internet / wifi was not always reliable in my room.

All was good but the walls between rooms are so thin and you can hear people in other rooms!

Good for short stay if you need to be around

Antiguas, sin servicio de frigobar bi cafetera en la habitación

My non smoking room smelled like smoke and one of my towels smelled bad. Small lobby and restaurant is on the 19th floor and not very big . I won’t be staying there again

The location is amazing.

Great hotel.

They advertise as a hotel with multilingual staff, but in the two weeks that I stayed here not a single person spoke English or Spanish. This was extra frustrating because the language barrier made it difficult to order room service, which is something I had to do every night because the area is not super safe in the evenings for a solo female traveler. As far as cleanliness, the room looks spacious and clean on the surface, but there’s a lot of dust on the floor, and in many corners when you pay attention. I had the luxury apartment suite so there was a lot of space which I appreciated, but I was bitten by a venomous spider in the room one night and had a severe allergic reaction. I had to seek medical attention and was medicated for a week following my trip. After calling the front desk and requesting ice five times, I never received it. I finally gave up and lived in pain for days until I checked out of the hotel. Another day I requested an extra bath towel and room service brought me a set of cutlery instead. This is not a property where you see other non-Brazilian visitors. The staff not being able to communicate is incredibly difficult, and the area surrounding the hotel has a very strange vibe to it, especially in the evenings.

Really great mid range hotel, rooms are straightforward and not huge but very very clean. You can tell it’s a really well run hotel. Staff are excellent, delivered our baby crib in an instant and the team running the breakfast are A . Gym is basic but ok. But what sets this place apart is the view from the top restaurant with the breakfast, was really fantastic - and the big reason we will return.

Great location for the Cidade Baixa neighborhood by a wonderful park with interesting bars and restaurants. Beautiful hotel with onsite paid parking. The 19th floor restaurant has a spectacular view, but a limited menu. The phone system only rings to the front desk (no direct line to housekeeping, room service, etc.), but the front desk often does not answer.

High enough standard for the price

Café da manhã excelente. Só pelo repeteco

O aspecto da recepção não é bom,cheguei com minha família na madrugada tive dificuldades para fazer um pedido na cozinha, liguei para a recepção e me passaram um ramal o qual liguei por diversas vezes e ninguém atendeu para um serviço oferecido 24 horas não é normal apesar do horário, de fato tinha o aplicativo porém não funcionou, dava que o hóspede não estava cadastrado, depois de diversas tentativas sem sucesso retornei para recepção o qual o atendente teve que ir lá,quando consegui falar com a cozinha fui informado que pra fazer um misto e esquentar uma pizza séria 40 minutos, eu pedir que se possível desse uma adianta que estava cansado e tinha 2 crianças com fome porém me informaram que esse era o tempo mesmo em fim não gostei