Good location. Awesome view. Clean comfortable bed. Had problems with the sink and I told the front desk, but nobody came to fix it.

Nice staff

Easy check-in

Great location!

Adorable rooms, great helpful staff that helped us with something that made our day so much easier.

Muy buena option en el centro de Puebla: vista sobre la catedral, al lado del Zocalo, todo a distancia a pie en una calle peatonal. Muy buen restaurante en el ultimo piso. Lo recomiendo.

Love the area and staff were very attentive.

Love this place

The hotel is beautiful and amazing enough quiet. It’s located in an area where there’s no vehicles allowed. You have to walk through the street and look for Cafe Italiano it’s the a small entrance for the restaurant Pacifico 303. The hotel and the restaurant share the same elevator with only one stairway to get up or down and only has enough room for one person to climb down at a time. One day we didn’t have hot water. Another day the elevator was out of service in the morning. The staff greeted us with long faces and only told us about the restaurant. Every time we walked in to the hotel we were stopped at the entrance and asked if we were guests or patrons. However, the view of the cathedral and the “Zocalo” was the best. Need anything ask anyone walking around. The people here are so friendly and will help you find anything you need including your hotel. I love this town! Shoutout to the cleaning ladies who were friendly and helpful.

Convenient place right next to the Zocalo and Cathedral, lots of walkable shops and restaurants near by. The hotel itself needs to be updated, I’d say it was just ok, this is our second time there, but I don’t think we will come back, needs a little upgrade for sure. Last year breakfast was included, this year they took that feature out. Location is key in this stay but that’s it.

Excellent, location and value. Needs a little more cleanliness

The area was quite busy, with everything at your fingertips. EVERYTHING. With a view of the Cathedral, I was in awe. Cannot wait to go back.

The place is clean and very close to many attractions

Very clean bountiful view

Little bit noisy but it calms down at night

Lugar céntrico y limpio

Esta bien para el precio. Muy bien ubicado. El unico problema es el ruido parece tienen un restaurant y el ruido es mucho

Excelente servicio

Only negative part was that my room was on the 3rd floor under their restaurant bar and you can hear everything until they close at midnight.

Great hotel. Right in front of the cathedral. Enjoyed the restaurant on the top floor. Spotlessly clean