The staff at the front desk (the morning and at night staff) were brilliant and very helpful! The staff tended to our every request and provided a number of helpful bits of information about Llandudno and its history. Breakfast was lovely!

Clean room and well stocked up with useful amenities

Excellent place to stay, great views and easy access to everything

very helpful lovely staff, we can check in early that help for a lot. breakfast was nice.

Lovely stay couldn’t fault it location was great will return x

We where on the top floor in middle of a heatwave with no air conditioning the room was small but had everything you needed the only downside was the bathroom door draft excluder was hanging off and some sort of punch mark in the door. The hotel was exceptional though breakfast was good staff where brilliant and location was second to none will definitely go back

Staff are great

breakfast excellent,drinks prices a bit pricey,room was first class,so close to all the amenities,staff were very good friendly. only downside didn't do evening meals,and dogs barking in rooms.but we had a brilliant break

Staff friendly, good shower, lovely breakfast. Excellent location.

My dad stayed here and absolutely loved it. He said the breakfast was excellent and the location perfect

Beautiful hotel, electronic check in was easy on arrival, wonderful staff, lovely room, comfy bed and great facilities. Lovely extras on tea tray and glad of a fan in the room as it was very hot weather. Lovely cooked breakfast and a lots of choice for continental & fabulous views from the hotel terrace. Only downside was the room was a bit dusty in places and loo roll holder was a bit loose. Would stay again though.

Great location , staff excellent , great breakfast , parking an issue but that is not the hotels fault , highly recommend

Well positioned hotel near the pier. Hotel throughout was very clean and the bed was very comfortable. Our shower was a wet room which would be suitable for some but we would have preferred a shower cubical. Breakfast was excellent and the staff were very friendly and helpful. All in all an enjoyable stay.

The hotel was in a great position and lovely and clean. The staff were very friendly, welcoming and helpful. The bed was one of the comfiest beds we have had in a hotel and we had a good night's sleep. The breakfast choices were good and the Full Welsh breakfast was good quality food and cooked to perfection. This was our first stay here and we would definitely return should we return to Llandudno.

Staff were wonderful .Nothing too much trouble .Very good breakfast .

Excellent. Friendly, efficient, helpful. Great room, location.

Carpets could do with renewing and windows frames inside weren't as clean as you would expect but otherwise very nice, staff excellent, friendly and helpful. The breakfast is absolutely amazing as is the view across Llandudno bay.

We had a room with a balcony it was brilliant and the veiw is amazing. The staff are brilliant,they can't do enough for you, breakfast is lovely with lots of choice perfect place to stay,got the same room reserved for next year 😊 😀 😋

Very pleased with it overall

The hotel was located right by the pier which was good to all the amenities available in Llandudno. Staff were lovely and friendly. Definitely would recommend. 😊