I tried checking in with my legally blind husband and certified service guide dog and was denied.
Trudie
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The concept was unique and intriguing. Was clean and convenient to the airport. Would definitely recommend
Maria del Carmen
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I really really liked the breakfast they served. Traditional Mexican food, well made and abundant. Good cooks and friendly staff. Way better than the usual continental breakfast. This hotel is also great because it's super close to both the airport and the bus station.
Ahmet
with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
when we arrived to the hotel they assigned us a room when we opened the door it wasn’t cleaned yet so they changed our room and it smelled horrible I asked a second time if they could change our room they said no. Really bad service there. My husband and I were disappointed. Never staying there again
Christine
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
3d
Patricia
with Partner
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
No towels, soap, water, blankets... room was poorly prepared. Breakfast was cold and unappetizing, minimal food.
David
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The staff was excellent. The free breakfast was something I missed everyday except the last day. I wish I had eaten breakfast everyday.
My only complaint is that the bedside reading lamp in my room 214 did not work. In hindsight, I wish I had said something about this, because every night I had difficulty reading.
Brenda
with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Under different circumstances I probably wouldn’t rate this a 5. But we were able get a room here on February 22 during the cartel activity that delayed our flight home. The staff were very kind the room was clean and the breakfast was included. We felt safe because we were put in an inside wall room.
The only negative was the sewer gas smell in the bathroom.
The place is unique being made from shipping containers.
Nomal circumstances this place is a strong 4
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Charmaine Virginia
Friends and Family with Friends
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The staff at the reception desk were nice and tried to be helpful.
The room had no blankets, there was water on the floor from the air conditioner.
The shower did not adjust.
Lois
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Neat place to stay for the night.
Alexandre
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Will not be back !
Christopher
with Partner
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Small dark room in a dodg y neighborhood near airport.
OK for one jight if changing planes.
OK breakfast included.
Audrey
with Partner
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
yes, excellent
Audrey
with Partner
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Yes
Claudia
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The room
Was very cramped.
Estela
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
2nd stay, found a roach in the morning. I told the staff.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia