Very kind helpful staff! Beautiful morning views from our room!

Yes

Great location. Amazing staff. As stated in other reviews, mattresses need to be replaced. They were not very comfortable. Also, hot water could be a bit hotter. That said, it was a good stay for a couple of nights.

Area, restaurants, beaches, hotel staff, hotel location were/are all amazing. Hotel quality is low, but good overall given the low room prices. Clean and comfortable rooms.

Great location for beach vibes. The room is bare bones, but clean and very helpful staff.

This was a disappointing experience and I would not stay here again. To begin with, I arranged the airport transfer with the hotel, and was told it could be paid with a credit card, but when I was picked up, the driver did not have any capability to take a credit card and required cash. The room was in significantly worse condition than shown in photos, with all of the furniture chipped and beat up. The safe did not work, the beds only had a single sheet to cover yourself with (no blanket or anything). The shower could at best be described as a lukewarm trickle. The beach club was comfortable and in a nice location, but service was extremely slow. I did not have the time to check out the pool. The employees were friendly, and I appreciated that I was able to check in early when I arrived. However, the rooms are in poor condition and uncomfortable. This is a good location but the hotel would need to be significantly updated for me to want to return.

I loved staying here. The turquoise accents in the room really made it feel I like the ocean. I could see the beautiful pool in the ocean from my window. It was just a short walk to the beach. I will definitely stay here again!

🇨🇦 solo backpacker I stayed here for 9 days 3/26 Great location essentially rite on the beach 100 meters and walking distance to everything else Basic room with fridge mini Beds are a little hard but I would stay here again. Great staff and use of beach lounge chairs

Clean room and great location. The hotel could use some simple maintenance that would improve the first impression- paint the lobby and hallways, exterior landscaping at the entrance. Meets the basic needs of travellers and family’s who want close access to the beach and restaurants

Yes

Ocean view with bird droppings, but a heavy rain cleaned the window. Three stories up with no access so they can't do much about it. Very basic, not even a cup in the room to brush teeth no potable water. There is soap and shampoo in luke warm shower. Good restaurant right there its all ok for the price because beach is steps away.

Perfect location on the beach. Perfect short walk to all the restaurants and shops and main town. The property itself needs updating. No closet or drawers. Very friendly staff. Restaurant on the beach and massage on the beach was awesome

I will like to get my obey back for the first night’s stay as I have pictures of the awful conditions there. The staff was totally unprofessional. However the manager gave me a room on the bottom floor since I have mobility problems and use a walker. The agent who initially checked me in wanted to charge me an upgrade although I paid the highest price for each room at $150 plus tax each night. The “upgrade”‘had a giant roach, lines across the TV screen, as well as rust on desk chair and refrigerator. I can send pictures for proof of what I just said. Prices this week there is a fraction of what I paid. Terrible customer service until I finally met with the manager the following afternoon. I really did not enjoy my stay there because I had to deal with so many problems. O want to officially make a complain to resolve this terrible problem at this hotel. Kindly, Yolanda Noriega Kindly, Toll

Staff helpful and friendly. Rooms cleaned daily. Free parking. Some rooms the safebox don't lock. Some rooms there is no hot water.

The room was clean, decent price and being right on the beach was fantastic. My only complaint was the hotel collecting an environmental tax (it's not what the tax is for) it's that Expedia states all taxes included in price. That's on Expedia as well as the hotel.

Staff was good, hotel is older and very basic. Nice peck to get beach passes. If you to safe money it adequate. There are much better hotels on the beach that are only a little bit more expensive.

It is a very bare bones place. It has the basics. There are two properties, the one closer/attached to the beach club seems better. Try to stay there if you can- it seems like it would be better. The beach club situation is very strange. They sell a lot of day passes to anyone so it is not guaranteed that the hotel guests will get a chair. Get a massage from Jonattan at their spa- this was the highlight of the trip. He is excellent.

We had a wonderful stay at Hotel Ojo de Agua. The front desk staff were so helpful and friendly. Parking was easy. The hotel is situated right on the beach and has lounge chairs for guest use and a restaurant that serves delicious food and drinks. Margaritas on the beach…it doesn’t get much better than this!

Just a basic room. Was a little over priced for what you got. But it was all I needed. Pool could use some cleaning. Don’s bar was close. That was a great place to catch happy hour.

They are under some construction. They had very limited hot water in one building. They accomodated us and moved us to lodge style property. They were very nice