Helpfull staff

No hot water

The hotel is 4 star but has the amnities of 5- stars hotel. The location is great. The staff is amazing, nice and helpful. Self parking is available. The room service is slow. We did not try the breakfast or the resturant. It’s nice staying there. I do recommend this hotel.

The only thing that eased the trip was the classy and wonderful treatment from the reception staff. They were truly excellent. However, the hotel is far below its rating. The villa we stayed in was gloomy and in need of maintenance. Honestly, it was a shock. But as I mentioned above, the warm welcome and professionalism of the staff made it more bearable. We stayed for the night, but we will not repeat this experience at this hotel again.

I didn't have breakfast

Wonderful hotel

Everything

“The only good thing about the hotel was the staff — everything else, including the room and air conditioning, was disappointing

Staff frindy and help me sepcial Khlied Thank you

It's a bad thing, when you are a frequent guest of the hotel, and you are given the worst suite, no view, bad bathroom, weak water.

Great location, quiet and very clean.

It’s nice

Nice

The area is amazing very walkable with so many dining options and the staff are trying their best to be hospitable, our check in experience was fast and hassle free. Breakfast buffet was good with plenty of options and eggs made at request. The rooms were massive like an apartment with full fledge living room. The AC is not central so it was a bit loud but the windows are blocking b any noise from outside. The room was not cleaned for the entire time of my despite having the please make up my room turned on all day for 2 days in a row.

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AC’s on the rooms are very old and doesn’t cool anymore also tools need to be changed and already had enough rewashing

Excellent hotel. went the extra mile to ensure i had a pleasant stay. Upgraded me to a suite on my first visit. One of the best in the area

These are my observations which need more attention from the hotel management: - he reception staff need more training to get the professionals House keeping need more follow up and close supervision No left from the basement Garage to the above level Thanks

I was given a room with no windows. It felt like a bunker. Staff is very nice and helpful.

Pleasant stay and professional staff , service is up to the level and hotel is totally clean , I really enjoyed my stay there