The location of this property could not have been any better for us, you could literally walk anywhere from the Dufferin Terrace across the street, to the Quartier Petit Champlain, several restaurants and shops, all within walking distance. The parking was only a 3-4 minute walk as well which was very safe and clean. The room was also very clean, and quiet. We definitely would recommend this hotel.

Positives: The location was excellent and having the tourism bureau downstairs was a big plus. There were plenty of towels. Negatives: The lack of parking was a big detriment to the stay. I thought one of the receptionists, a thin woman with wire-rim glasses was rather rude and impatient when I was asking for information. Turning the television on was an exercise i frustration. Operating the shower was as well. It would have been nice to have been notified in advance that there was a marathon happening on one of the days during our stay.

Comfortable room. Excellent location.

Great location!

Location is fantastic

Loved the entire city. Very enchanting. We did not deal with staff much except to check in and out so did not rate that. Also, did not note any eco-friendly amenities so did not rate that either.

The hotel is in an amazing location close to dining and shopping . all of the tour buses are right outside of the hotel, easy to get to other tourist locations. the hotel was clean , staff was friendly . the only negative was that the hot water was only luke warm in the shower. i would recommend this hotel for stay in Quebec!

The restaurant next door was also excellent.

The room was clean. The room was very cool with its interior design. Very close to what we needed. Walkable to shops and restaurants and tourist activities.

Lovely room. Great location. Nice staff

The property is absolutely beautiful and it is very close to everything in Old Quebec City. The drawbacks were that it is was very noisy from the room above (could hear every step which rattled the chandelier) and the a/c shuts off after 3 hours so after a few hours of sleeping, you wake up with the room being uncomfortably warm. As well, if you come back to the room before 5 you get hassled by the people working at the info booth that don’t want to let you get by without an interrogation as to why you have entered the building. :)

Would definitely stay there again next time we visit the city

Ideal hotel for post cruise stay as close to shops and restaurant. Excellent area for walking about.

The hotel was very central and the room was great, clean, spacious. The lady Sarah Jane who checked us in was awesome! Very friendly and helpful. The man who was also working earlier that day before we were able to check in and who kept our luggages aside was also very nice and helpful. There was another lady who worked the late shift the following nite tho, was abrupt & not as pleasant as the others. Overall though excellent hotel !!

Location is amazing, steps away from Chateau Frontenac and many cafes and restaurants. Hotel front desk is actually on 1st floor as the lobby is allocated for tour bookings & info, so its open to public. By evening its quiet w key card entrance access only through the main doors, so we felt safe. Hotel premises were clean and staff were friendly. Our room had a great view of the chateau, spacious sq foot wise and the high ceiling makes it feel even more spacious. Comfy and clean bedding, even the pull out bed from sofa was pretty decent. Hotel even gave a business card for discounted meal for the restaurant downstairs. All in all a great stay and would def stay again.

Fantastic location, although entrance is through the visitor center. Will highly recommend.

Staff ALWAYS willing to help, especially Sarah. Great location with so many options for dining and shopping nearby!

Excellent location

The location was awesome. Very clean rooms and the staff were very friendly. Loved our stay!

This hotel is in an ideal location for shopping, dining and exploring nearby sights.