Overall Ratings & Reviews Village Hotel Portsmouth

We stay here regularly but this stop was not as good as it usually is. One of our rooms was a disabled room, the bed was very low and not very comfortable and the water pressure was shocking making a shower a bit of a rubbish experience. When we asked if we could move we were told that all of the rooms are the same (which they aren’t) but we did manage to find another manager and swap for the second night. The music from the gym has an insanely high base level which makes any daytime relaxation impossible on the second floor - it’s not usually as loud as it was but we’d given up in all fairness.

Very easy to get to, not to far from the city centre and beach, Ubers where very accessible. Room was very clean, tidy and modern, the bed was super comfy and the shower was powerful and spacious. Would recommend and definitely stay again!

Very good

Great place to stay

Great Team at this hotel everything was perfect

Room was good. A little small but good.

U fortunately £50 was stollen from my purse when it was in the swimming pool locker . I only noticed it gone when I got home .so I won't be going again ti they get safety deposit boxes for the rooms

The hotel room is tiny, I was prepared for it but not when I couldn’t really walk nor open my suitcase, and I am a petite size 6!! The first room was full of mould in the bathroom and so much dust bunnies it was disgusting! We had to move to another room but it was always so loud with the wind blowing under our door so we had to put a bath mat under the door at night before bed so we can sleep. It is also concerning when we got woken up at 1am by a stranger looking for someone! The glass sliding door to the bathroom is so near the bed it is ridiculous, we can see and hear things we don’t really want to! The shower floods no matter how hard we tried to shower slowly and not move, we had to sit sideways on the loo because of the flood which is ridiculous! I would have given it 1 star if not for the lovely Beth who is always so friendly and helpful. Chantelle helped us with sorting out a new room so shout out to the both of them. Be careful with the free parking as it is misleading, it isn’t free all day, only a few hours so we had to pay £5 per day.

Superb as always. All staff are very helpful and friendly. I wish to mention the exemplary service from Callum, the restaurant manager. He goes above and beyond to look after my 12 year old son’s needs, who had autism. Life can be very challenging at times and Callum makes things much easier for us when we stay at the Village in Portsmouth. Thank you so much.

I always try to find a village hotel wherever I’m working, their gyms are fabulous and the hotel and rooms are very good.

Not sure if the room was properly cleaned . The rubbish bin was full with rubbish. Was noisy

Everything

The property was clean and plenty of parking. The fitness facility was good. The staff in the bar/restaurant need to work on customer service. When I walked in and asked about eating, they did not give me a menu and I had to find one. There was a lot of food not available from the menu.

Lovely views of the lake

Ideally located for work trip, and staff wee very helpful with my preparation.

1 only had a short stay but it was efficient and trouble free. Cleanliness was perfect. The room offered all required for basis needs including a humidifier and iron and ironing board should you need it. For a short stay it offered just what I needed. There was a lot more on offer that I didn't use but I would definitely stay at the hotel again.

Very clean and up to high standards

Very friendly staff. Clean and a great gym

Really easy checkin... I came in late. Smart high tech room. Quiet, decent bed, modern bathroom. All good for my 9 hour stay.

Very handily located for the ferry port. It seemed strange not having a bedroom window, but as it was within sight of the motorway that worked in its favour. Next time I will check in earlier to try the restaurant