Had a lovely stay, staff were great and breakfast and food . Th Ed Wi-Fi was wean in certain areas

The hotel is in a fantastic place, High in tye mountain. the view and nature is great. The staff were freindly but they only speak Turkish language. I recomend this place , mainly during tue summer time

Best views ever, mountains from one side, see view from another, magical place

location and view is amazing only ... nothing else .. old building .. not so clean .. always food smell in the whole building .. noisy , .. the service is very bad .. lazy .. the food is terrible .. breakfast and lunch buffet is disaster .. cafe menue is limited .. in general it's not good

Hotel is visited by large groups of tourists in transit which all depart by busses again early in the morning, causing quite some noise disturbances. Restaurant has a fair choice of food but be early for dinner as only few items will be warm when the restaurant opens. We had a family room / "suite" and woke up with bed bug bites on our legs and upper body. Whirlpool in bathroom didn't work, no shower curtain present so entire bathroom was soaked after we showered. Had to ask three times to get enough towels and bed sheets for 5 persons. Swimming pool had turbid water due to large amount of chlorine. Location of hotel is nice but way up a very narrow mountain road. Beautiful views of the sun setting over Trabzon and the very friendly people working at the hotel make up a lot.

Excellent views Very high up so be prepared if you are driving! Free horse riding!

I like staying in this quite resort with nice views of the cloudy mountains and the black see. The staff are very friendly and helpful especially Nasser.

Personnel tres agréable. Hôtel avec une super vue

Harika bir hotel, personel candan ve daima güler yüzlü. Genellikle tur lar geldigi için gunduzleri çok sakindi. Odamiz aile odasiydi, çok geniş ve cok rahatladik. Havuzu herseyi cok iyiydi. Bulutlarin arasinda kaldik resmen, dagin tepesinde, muhteşem manzarasiyla tekrar gelmeek isterim. Sadece kahvalti biraz zayifti

Kars - Bursa yolculuğu karadeniz turunda mola yerimizdi fiyat performans olarak bakarsak güzel fena değil akşam köfte siparişi verdik sert kuru pişmiş porsiyonda patates olmasına rağmen uyarmadılar ve 2 büyük porsiyon patates ve büyük salata ekstra geldi özetler hotels.com sayesinde kahvaltı dahil 2.700 aile odası tuttuk bu yemeğe ve çaya 1840 ₺ para ödedik otelin manzarası doğası harika ancak sürmene merkezden çıkışı baya sıkıntılı virajlı çalışan arkadaşlar gayet güler yüzlü ve efendi ama ter kokusu sıkıntısının çözmeliler odalar da sıvın sabun kalmamış şampuan vs yoktu birdaha gelirmiyim rakam aynı olursa ve doğasından dolayı gelirim

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الطريق للفندق صعب جداً وعباره عن صعود للجبل ومسار واحد . لا يوجد حول المكان مطاعم او بقاله الفندق في جبل ولا يوجد خدمات حوله ، لا يجيدون العربيه ولا الانجليزية فقط التركيه . لا يوجد خدمة حمل الحقائب اخذم نفسك بنفسك ، التكييف لا يعمل والمكان فيه رطوبه . الموظفون غير متعاونين .

Otel rutubet kokuyor kirli

Temiz odalar muhteşem bir görüntü güler yüzlü personel çok memnun kaldık kesinlikle öneriyorum Bir ekşi noktası var oda yemekhanede eksik olan çocuk sandalyesi

Mükemmel hizmet ve güler yüzlü personel kötü bir yola hazır olun. Personelin güler yüzü yolu unutturuyor.

كل شي في الفندق جميل وراقي عدا الافطار جدا بسيط المنطقة جبلية في وسط طبيعة خلابة الموظفين ممتازين في التعامل

الفندق مطل على مرتفعات من جهة ومن جهة على البحر الموضفون ومالك الفندق جدا ودودون ويهتمون بالنزلاء شكرا لهم جميعا المنتجع مثير وخصوصا للاطفال يوجد حصان ومنطقة العاب ومقهى على مرتفع مهيب .