Overall Ratings & Reviews Holiday Inn Express & Suites OKEMOS - UNIVERSITY AREA by IHG, an IHG Hotel

Our stay at the Holiday Inn Express was absolutely fantastic! From the moment we checked in, the staff was warm, welcoming, and attentive to our needs. The room was spotless, comfortable, and well-equipped with everything we needed for a relaxing stay. We especially appreciated the complimentary breakfast — fresh, delicious, and a great way to start the day. The location was convenient, and the overall atmosphere was peaceful and inviting. We’ll definitely be back and highly recommend it to anyone looking for a reliable and pleasant hotel experience!

Very clean, well maintained property!

New, clean and convenient

Unpacking at home we found we are missing an electric toothbrush which my husband used on the day of our checkout (in room 415) and blue cosmetic bag. We did a thorough search of our vehicle and house. These items are still missing. I called the front desk to see if the items were left in room. Was told by the attendant at the front desk that he would check lost and found, and he would check with the housekeeper who cleaned room 415 after our departure, and he would call me back. He never call back so early evening I called him back. He said that the items were not in lost and found. Housekeeper said she never saw items in the room. Very disappointed that staff member did not return my call. Will be looking for other accommodations in the future.

Convenient location; helpful staff.

Very clean and nice, quiet and no one bothered us at all.

Clean, tidy, staff was helpful. Perfect for a quick overnight!

They accommodated early check-in. Everything was perfect. It was like sleeping on a cloud. Will return.

Great place — we will be back!

Staff was fantastic!!

This property is relatively new. It is clean, quiet and comfortable.

Super clean and nice pool! Room was really spacious and clean

Very clean spacious room with everything needed. The check in was quick and the employee very friendly. Very quiet in the room also.

Nice, big, very updated and clean rooms…and hotel overall. The complimentary breakfast is also good for a this type of hotel.

I liked my room, the location was good and the parking was easy and close to the entrance. The person checking me in took time to be friendly and explain local dining options to everyone before me in the line and then chose to answer a phone call immediately after starting to check me in, then whispering ‘you’re all set’ to dismiss me. I’d had a really long and difficult journey to get there, and then waited some time in a line to check in. I also needed to ask about things nearby but didn’t feel I could. It wasn’t a great welcome especially considering he was so friendly to the other guests.

The staff was beyond accommodating. Very friendly. The hotel was very clean. The breakfast was well done.

Great breakfast for free

I paid for 3 nights everything was perfect the day before we left my son had accidentally spilled some eggs and I hadn’t noticed she instantly started talking crap to another guest about us making my children very uncomfortable and kept staring at us mumbling things under her breath the next day my 14 year old went to breakfast were the same lady was staring at them and talked to another guest saying if she makes a mess I’m not cleaning it up anytime we went down there she was staring at us mumbling things under her breath for to amount of money I paid for a hotel over some spilled eggs I feel like that was so trashy and unprofessional I will not be returning and management will be contacted I have never been disrespected by a worker like that before

Friendly staff, easy check in and out. Room beautifully clean.

I had a girl’s night with my three young daughters and it was great! We had the first room on the first floor, close to everything but specifically the pool and breakfast. The entry into our room fit our wagon (to haul all the things) perfectly. My only wish was that the pool was warmer, my kiddos might have wanted to use it more. Thanks for a nice, quick trip!