Hotel Santo Santiago

Explore Hotel Santo Santiago
8.4
Very Good
From 297 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.8

Traveler Reviews Hotel Santo Santiago

Number of reviews per page
20
40
Top reviews
Fatima
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
Yessica
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Love the vibe and excellent service
Troy
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We will be back
Maribel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Semi hard bed but overall great
Enrique
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room was not what we expected for a boutique hotel. The bathroom had smoked glass which was not private and the shower sprayed and got the whole bathroom floor.
Victor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
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Nick
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice costumer service clean place very comfortable
Bonnie
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

great little authentic hotel
Mary
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very authentic. Close to shopping. Very clean rooms.
Edward
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Daniel
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
John
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
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Sergio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Love this hotel. Very closed for what I need
Elisa
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
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Mario
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Perfecto
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Miriam
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
Zaul Iboa
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great property
Mike
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower. Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Mary
icon-Business
Business
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Number of reviews per page
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40