7.8
Pleasant
From 489 reviews
Cleanliness

7.6

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews The Duke Rooms London

Number of reviews per page
20
40
Top reviews
Kyarrah
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Downstairs bar absolutely lovely and the staff were amazing and very helpful, the room was nice overall though a few minor issues. In general a nice place to stay for short stays.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This property done the job for us near the baker street ,,/Marylebone/edgware underground easy access from Liverpool Street station staff nice okay stairs would be an issue for older people but heyho look at Amsterdam stairs the hotel was quirky nice bar underneath food etc room was descent a bit small but done wot it says on the tin you want fancy you pay for fancy good shower though
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Louise
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great Value for Money Clean, tidy, and very welcoming. The staff were friendly, and the room was comfortable. Excellent value for the price—would definitely stay again
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall not a bad place. Maybe not so family friendly as it's over a pub & certain nights the music & people were loud. It is in a very good location. You can walk to many sites or easily get an Uber/taxi. Staff were very helpful & friendly.
Gavin
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Perfectly adequate
Andrew
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

There were a few things that tainted my stay. It was impossible to reach the hotel directly to change my check-in time either by phone or email, I used Hotels.com who sorted it out quickly. There was no breakfast as an option, despite the pictures on the advert showing so. In the room: bin wasn't emptied, plug was missing from the sink, remote control wasn't fully operational, no shower gel and broken fixtures to name the main ones. The staff were friendly and the pub was nice
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Peter
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Booked this for my wife. She said “there were quite a few hairs in the room that weren’t mine”. The welcome was good though and the room quiet.
David
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Friendly welcome, helpful staff. Nice pub below, not affected by noise. Be aware of narrow winding staircase to rooms if mobility problems, no lift.
Cassady
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Looked nothing like the pictures, my boyfriend and I got a different hotel as soon as we arrived.
Sophia
icon-Business
Business
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was definitely in need of cleaning - stains on the carpet, blanket, and one of the pillows. Overall cleanliness was not great. The door downstairs to the restaurant is broken too. Not well cared for property.
Martin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Nice place
Dom
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

If you simply want a bed then unison’s, Not very clean, Electric points don’t work, Carper very grubby throughout. TV and curtain rail hanging off wall. Just a little attention to detail and this could be a nice place.
Shane Michelle Aura
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very Small room stayed 4 nights staff only cleaned room one time. Ran out of toilet paper and towels had to ask for some more because room wasn’t being cleaned. We were put on the 3rd floor spiral stairs all the way up not for the weak especially after walking around as a tourist all day, the stairs were our end of the day nightmare, also not real good with luggage either. There was no breakfast or coffee in the morning as shown in the pictures on the site if you’re looking for a room just to sleep and Found no luxury at all and don’t mind walking up three flights of stairs. This is the place for you if not, don’t stay here.
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PAUL
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The hotel is above a pub, which is no issue at all & check in was easy & the room was available early for us to drop off our bags. Although the photos show breakfast, there is none available. Apparently it was withdrawn over a year ago. The room was decent & the bed very comfortable. The shower was nice too. Would have been nice to have a working plug socket. My phone was on charge over night, only in the morning did I realise there was no power going to it. Some improvement to be made, but overall a decent stay.
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ISHAAN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice small hotel in a nice location. There’s a pub on the ground floor which is under renovation. Will be even better when it re opens.
Hayley
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The Manager is awesome. Will do anything to make your stay better. Be prepared for small rooms with a tiny staircase. Pros: comfy bed and quiet area. Convinient to busses to the City and Paddington Stn. AC works well. Cons: the rooms are tiny...
Nicole
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great value for money- comfortable, clean, friendly staff, convenient and has charm. It's often complicated to find a good, basic room in London for a reasonable price: highly recommend this one.
Doreen
4.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Not what you expect. There was no reception in the morning and half the time there was no one to answer questions regarding the hotel stay and services. The building was cramped and not cleanly. The room had build up of dirt in crevices, on the remote, and phone.
Alice
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We got flea bites during our nights there. 4 flights of narrow stairs very difficult with luggage. Meal was good.
Kenneth
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Great service. Help us to carry luggages to the room.
Number of reviews per page
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40