The Duke Rooms London

Explore The Duke Rooms London
7.8
Pleasant
From 536 reviews
Cleanliness

7.6

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews The Duke Rooms London

Number of reviews per page
20
40
Top reviews
isabel
icon-Business
Business
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I arrived in the empty pub which also serves as reception to find u nobody present at 5.30 pm to check me in and had to wait more than 20 minutes before the staff member arrived. I needed to change for an event and was under pressure. This so called guest house was an absolute joke.
Matthew
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The room was in poor condition and had clearly been last renovated some time ago and there were hairs found in the bed. The service from staff was not good enough. As an example, when I arrived, check-in was temporarily unavailable because the member of staff was drinking with friends outside. When checked in I was then sent to the wrong room. On my final night the bar was noisy and incompatible with the status of the establishment as a ‘hotel’. Finally, upon checkout, there was no evidence of any 24hr reception. No members of staff were on hand to check-out. Would not recommend.
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Vicente
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location
Warren
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was my first time staying at a Pub/Hotel mix. I would definitely recommend it to people who are traveling light , as the stairs going up to the rental are narrow and winding. The manager of the hotel - Bhargav - was extremely helpful in making my stay comfortable and helping me arrange morning transportation to Paddington station. I can't thank him enough for the help and concern he showed towards me and my wife. He is a true asset to this establishment. I will definitely come back again - but with fewer bags
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Peter
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Avoid this one - 10:30check out and flight of stairs - torn curtains - dirty - carpets not vacuumed. Even though only 3 guests checking out wouldn’t give any extension even for payment - doesn’t need 5 hours between checkouts and check ins for cleaning 3 rooms. Just gave the impression don’t care about customers. Paintwork disgusting.
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Tanith
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Despite some negative reviews I found this an entirely passable and even comfortable stay. It is an old pub so as with all old buildings it has some wear and tear but that’s part of the charm. Super location, owner is a complete champ! Would stay again for sure!
Pål
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Nice clean room, good service and great staff! Short walk to shopping.
Russell
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Check in was slow upon arrival, room small but adequate, some of the fixtures & fittings were loose or broken including a floor tile. But bed really comfortable & had a good night’s sleep as it’s a lovely quiet area & shower also good. No breakfast option which would have been handy.
Robert
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Welcome was great. And gave me a free drink when i returned late from an awards.
David
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Good location and comfortable room
Akos
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice staff and good coffee with comfy bed but phone charger socket didn’t work properly and lots of stairs
Cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very nice room, friendly staff, and in a good location, just off of the main streets
Kyarrah
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Downstairs bar absolutely lovely and the staff were amazing and very helpful, the room was nice overall though a few minor issues. In general a nice place to stay for short stays.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This property done the job for us near the baker street ,,/Marylebone/edgware underground easy access from Liverpool Street station staff nice okay stairs would be an issue for older people but heyho look at Amsterdam stairs the hotel was quirky nice bar underneath food etc room was descent a bit small but done wot it says on the tin you want fancy you pay for fancy good shower though
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Louise
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great Value for Money Clean, tidy, and very welcoming. The staff were friendly, and the room was comfortable. Excellent value for the price—would definitely stay again
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Overall not a bad place. Maybe not so family friendly as it's over a pub & certain nights the music & people were loud. It is in a very good location. You can walk to many sites or easily get an Uber/taxi. Staff were very helpful & friendly.
Gavin
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Perfectly adequate
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

There were a few things that tainted my stay. It was impossible to reach the hotel directly to change my check-in time either by phone or email, I used Hotels.com who sorted it out quickly. There was no breakfast as an option, despite the pictures on the advert showing so. In the room: bin wasn't emptied, plug was missing from the sink, remote control wasn't fully operational, no shower gel and broken fixtures to name the main ones. The staff were friendly and the pub was nice
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Peter
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Booked this for my wife. She said “there were quite a few hairs in the room that weren’t mine”. The welcome was good though and the room quiet.
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Friendly welcome, helpful staff. Nice pub below, not affected by noise. Be aware of narrow winding staircase to rooms if mobility problems, no lift.
Number of reviews per page
20
40

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