7.0
Pleasant
From 2 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.0
Traveler Reviews Serena Khaplu Palace
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Top reviews
junaid
4.0
/10
Reviewed 221 week(s) ago
Hotels.com verified review
There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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