I like this property

The staff was perfect but need mote maintenance in the rooms in general

Room was decent but very small and needs some updating. The sheets provided were not the best and bed was not very comfortable. If you’re looking for a cheap hotel in TJ I would look elsewhere. We stayed here because it was close to an event we were going to. We’ve stayed at better hotels like Holiday Inn or Real Inn in Zona Rio for the same price range

Very clean room. Staff was awesome. Recommend it

The staff was great the only problem was that the room had a problem with the heater they try to fix it but couldn't they offer to change the room or give us a couple of blankets we opted for the blankets

Clean room, friendly staff, easy check-in.

When I arrived at the hotel they said they had no rooms available

It was ok , but there was a lot of feds like if they stay there also they serve you the food instead of you serving yourself , it’s isolated no tacos near by

It’s Ok 👍

Exelente servico muy limpio

It said buffet style and it was not . There was some one servining the food so it was slow.

Everything good

Best experience thanks

I have stayed here a couple of times and it gets worst. Rooms need maintenance.

Was disappointed that breakfast was not fresh . Came down at 9:15 and almost everything was gone. And didn’t restock with fresh

Room seemed neglected, only one television channels was available, No water pressure while in the shower. Very difficult to get to this location.

It was nice and safe

Very unimpressed - if you would like to hear your neighbors conversation, stay here ! The establishment is very run down , and there is no attention to detail !

The whole place is falling apart. Floor tiles broken and off place, no only makes difficult to move luggage, it also represents a high risk of an accident. Carpet full of holes and pieces falling al over the place, plus looking very dirty. The actual room felt neglected: dirty floors, nasty sink and toilet bowl. The room smelt horrible! I notified the clerks and they sent someone to fix the drains by the second day. The breakfast was served by one person! You had to stay in line to get a little bit of food on your plate, and if you arrived 45 min before the end of the buffet, they stopped refilling some of the options. It was over all not a good experience.

Poor customer service, there were no towels in our room, we were assigned a room next to a very high-traffic boulevard and we couldn’t sleep.