Overall Ratings & Reviews Residence Inn Valley Forge/Collegeville

Requested extra pillow and was rudely told that they did not have any and there was nothing she could do. There were also never clean towels at the pool. There were a lot of kids in town for a baseball tournament and the hotel staff did not make any effort to keep up. Went to use the hot tub in the morning and the pool area was filthy with dirty towels and trash everywhere. The rooms were very large and spacious though.

Room service was offered but never came to our room over our 3 night stay. By the third night, we had to ask the front desk for clean towels. The lights in the bathroom were dusty and appliances were poorly installed or not working. There was graffiti in the shower and the pull out sofa bed was so uncomfortable it was unusable. The beds were very clean and comfortable and the continental breakfast was very good. The layout of the suite was large and comfortable and the kitchen in our suite was very nice. Otherwise, I'll be staying at the Hilton next year.

They cancelled our reservation

The location for us was perfect. It was close to family and the area we needed to be in. The noise from the highway in our rooms was insane. I had to run the AC fan all night long just to get some sleep, and the AC fan was noisy but better then speeding cars, honking or trucks going by all night long. The set up in the room was nice, good size kitchen, living to bed and bath area. I love the hair care products and when Housekeeping came the room was clean. The breakfast for me was a hit or miss. One day it was good, then next not so much. I pool needs maintenance, I never got a chance to use the gym, but it looked good.

They Lady Doing Breakfast Was Really Lazy

IT was great

Very clean, very comfortable. The breakfast was decent. Recommendable.

NA

Great!

Nice hotel.

Y

This has to be one of the LOUDEST hotels I've ever stayed in. Morning 1: doors could be heard slamming on all floors. I asked for the end of a hallway for the quiet. It ended up being the LOUDEST end of a hall I've ever had. The lighting is dated and dark. The bathroom mirror needed a brighter light, too. For the price, I'd probably stay at a house next time.

Very clean. The hotel room was huge and spacious!

The hostess that checked us in was extremely friendly and helpful. The breakfast was great and the rooms were clean and comfortable.

Really nice folks at this location. Close to a big shopping center with lots of options for food and shopping. I'm sure I'll be back again.

Clean, breakfast and kind staff. Especially the Friday 2pm manager.

Excellent service, very clean!

Great space. Awesome rooms. Helpful staff

Always a nice stay!

Effective.