Room size pathetic. Unable to manoeuvre around. Other guests extremely noisy. Hoovering at 11.45pm. No provisions in room/shower. Would not use again.

Very clean room, very friendly staff

Rooms were not clean. One of our party had to change rooms because sheets were obviously dirty and there was a smell in the room. New room had clean sheets but the room was not great and was cold with mold and condensation. One member of staff was grumpy and unhelpful, the other 2 were polite. Great location. We weren’t looking for perfection but expected it to be clean. Would not stay again.

No central heating, v limited facilities, no lift, minimal staff, mouldy bathroom and damp windows

Just be aware that the rooms are very small. Fine for one night but I would not recommend any longer. It is a bit of a walk to find breakfast but that is OK for what you pay.

There was only 1 towel in the room for 2 guests. Asked for another towel. Told it would be there later but it never did. Unable to shower. My mobile phone got lost down the side of the bed. Bed frame was made from boarding which was screwed to wall. Frame couldn’t be moved. Maintenance were called. Did not arrive until after gone home. The phone has been retrieved. No one will send it back so another trip to London to collect it. Cost of train fare more expense. Rooms are badly designed. I know it’s a budget hotel but would certainly never use Easy hotels again

Staff were attentive room was awful. I appreciate that I made the choice but I had assumed that even a windowless room would have some ventilation, woke up to condensation running down the walls and a cough as a result. The shower was good but you can’t use the bathroom after because the curtain sticks to you and the water goes everywhere. I’ve stayed in an easy hotel before which was better. This was a last minute trip so options were limited and it was only for an overnight stop over but I would recommend booking early and book a larger room. The easy hotels are good for what they are but don’t opt for the windowless room especially not a couple as you haven’t got any room to move around.

No heating or air con, but good ventilation, it wasn't cold. clean room and exactly what was needed for a night. I was in a economy double with no window, and this was fine for 1 person.

Great location, Diego was very nice

I had a problema on Saturday October 20 at midnight. Leaks fell from the ceiling onto my bed. I reported it to the manager. She helped me. She offered me a refund for that night. She told me to contact Expedia so they could process it the refund. I have tried to contact Expedia, but I have not been able to. I hope to hear from them soon.

Diego and the staff were really helpfull with us! Specially Diego, we’re glad to be at EasyHotel!

Room was what was expected, clean, although decorating wasn’t perfected, pillows very flat. Booked as I was at the Royal Albert Hall for an event

The room was exactly as described - thanks. I think the 10.00am checkout is too early however, 11.00am would be fairer.

Perfect for what it is. Regular guest over the last 8 years.

Lovely area,hotel does what it says on the tin👍

This was one of the worst stays I have had in a hotel. The TV channels didn’t work, the shower was terrible with no power and the rooms cleanliness was very questionable. It also says the rooms are sound proof, which they 100% are not. My room was unfortunately next to reception and the front door. I could here every word that was said in reception and the front door banging until 1am and then around 6am when people were leaving, which needed up with me having very little sleep!!

Great little room for solo travelers!

Easy Hotel South Kensington is my go-to hotel when I am in London - I have probably stayed there 3-4 months total in the past few years. The staff are great and strive to accommodate your requests if possible. It is a very short 5-10 minute walk to Earl's Court Underground Tube station where you can take the District or Piccadilly lines - which is especially convenient for coming or going to Heathrow Airport as well as Central London. To be honest the rooms are fairly small - however the beds are comfortable - and the price is usually among the best in London - don't expect luxury -= however except for sleeping I am seldom in my room when in London so that is not an issue for me. There is a large grocery store as nearby and at least three self service laundromats nearby (most of which have a service to do you laundry and pick it up later if you are short on time).

The shower had no hot water, didn't enjoy having cold showers every day. The property also doesn't have a lift, so be mindful of that if you have heavy luggage. Other than that, it was what I expected to be, and the air conditioning kept the room a pleasant temperature.

We were told the room had AC. It was supposed to be set at 60 degrees Fahrenheit and the room was well over 80 degrees. The bed and sheets were stained. The shower drain was broken. The bathroom was also dirty. The space was significantly smaller than advertised. The food options near here was nonexistent and it was a 10-12 minute walk to any transportation. The showers were so touchy that even a small tap took the water from ice cold to burning me. They were also too small to turn around in or move without hitting the faucet. Staff didn’t speak any English or very limited. They were unhelpful when we needed assistance.