Started at check in ...no one at reception.
Reservation cards left on desk with everybody's details for anybody to take..
Finally after nearly 10 minutes we took our own room card headed for the lift and she appeared from outside with a glass of wine .we signed the check in paper.
We never got to know if there was room service as wasn't told anything except how to get to our room and what time breakfast and check out was ??
Lacked in information and extremely bad service from reception , felt more like air b&b than a hotel ..the hotel cost a fortune and lacked in basic amenities...no bar or grill to be seen 🤔
I would not stay again
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Mark
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Perfect location from which to attend events in or visit Clitheroe. Part of a fantastic event and leisure facility. Staff are brilliant
David
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great hotel friendly staff and close to amenities, will definitely stay again
Nicola
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
nice stay, nice room, reception pleasant and helpful, no problem checking in. ate at the Bistro food was lovely. only negative one small towel radiator in very large bathroom made the bathroom a bit cold for February. otherwise no complaints at all nice room.
Gareth
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
A great stay with excellent local amenities such as cinema, beer abd food hall, duck bowling and walks.
Katherine
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Second time staying here and yet again we had a great time! Room and bathroom were immaculately clean. Room was warm on arrival - without being too stifling. Comfortable bed.
Lee
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very impressed with the hotel and close to local cinema and restaurants etc makes it ideal
Ros
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
It wasn't a chain
It was unique
Jacqueline
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We stayed one night for a wedding. Hotel was lovely and we were informed about noise from a function. However, there was noise until 1am from staff moving beer barrels which was quite disturbing. It was evident in our room but not all. Nevertheless, we would stsy there again.
Karen
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The hotel was central and convenient for some shopping but there was no hotel parking, so we had to park on the street but did find a spot for over 24 hours. There was paid parking but it was expensive - £10 for 24 hours. Otherwise the hotel was fine, clean and the breakfast was good but again quite expensive.
Janet
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Liked everything about the apartment thank you will return
Nick
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Good hotel
Russell
Business
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Nice hotel and beer hall!!
Shellee
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Great location, really nice and helpful staff and great spacious room! Excellent value for money.
Victoria
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Stayed here prior to a friend’s wedding. Very quaint little hotel in a cute little town. Walking distance to the train station, a grocery store, a food and beer hall, Clitheroe Castle, and the main shopping street!
Atinuke
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Good stay. Decent room. Friendly staff. Lovely area and food and facilities in the room.
Tina
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Lovely hotel.
Carole
Leisure Family
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
It was pleasant but overpriced. The shower was leaking. It was only an overnight stay but wouldn't have wanted to stay longer.
Philip
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Excellent hotel, food, drink and stay excellent
Stephen
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
This was the latest in a series of visits over the past several years. We return because we find the experience very pleasant
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia