Mercure Jakarta Pantai Indah Kapuk

Explore Mercure Jakarta Pantai Indah Kapuk
8.6
Very Good
From 2,437 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Mercure Jakarta Pantai Indah Kapuk
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Staff Friendliness (36)
Bedroom (34)
Ambiance (30)
Surroundings (29)
Accessibility (29)
Bathroom (29)
Hotel Area (25)
Room Space (24)
Taste (19)
Variety (19)
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Traveler Reviews Mercure Jakarta Pantai Indah Kapuk

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40
Customer reviews
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
A nice stay in PIK Jakarta. Location is good, attentive staff, delicious breakfast, convenient to the mall, well facilitated. Overall a lovely stay!
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J***a
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
All the staff are very friendly and helpful!
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Hariyanto W.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
It seems that the hotel is not ready for full occupancy. There was a queue for breakfast, and it was waitlisted for so many people, which led us to decide not to have breakfast at the hotel.
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N***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very strategic location 👍🏻 Thank you Mercure
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V***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The friendly staff is felt from the moment you enter the hotel grounds. There's no long wait at the front desk for check-in. The location is easily accessible from the main road Gatot Subroto or Jl. Tendean. The rooms are clean and comfortable, making Mercure Gatot Subroto the perfect place for business or a staycation. Breakfast is delicious with a variety of menu options while enjoying views of the LRT passing by, something you won't find anywhere else. We keep coming back here.
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I***e
icon-Leisure
Leisure
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8.5
/10
Reviewed 8 week(s) ago
Comfortable and clean rooms, complete facilities
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d***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 17 week(s) ago
Not sure why they go around knocking on people's door to ask for house keeping, and this is at 9:00 AM-ish. So am I supposed to leave the room? I told them maybe later. I went out about 9:35 AM. I hung the sign for room clean up. Came back at 3:40 PM, the room is not made. This was the first morning. Came back at almost midnight, room was made. But they have a key card left on the master switch at the door. I asked for one key only, so the room was all lit up when I entered. Second day, no such event. No knocks, no nothing. Left the room at about 10:30 AM Came back at 11:45 PM, found 2 pillow cases on my luggage. I hope it’s clean, I guess they forgot and left it there?? Door would not shut, it will close but just. Take note if you are not careful on this. Shower walls are not the cleanest.
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1 people find it helpful
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Clean... Mercure Ancol also wants rooms like Mercure PIK.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 23 week(s) ago
The location is the best, there's a connecting way to PIK Avenue mall. The room is tiny, and the bathroom door is broken but hasn't been fixed.
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Bun L. L.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
the hotel staff is friendly and very helpful.... for 4 days, the food menu is varied so you don't get bored. to go to pik mall is very easy, just next door.... overall we are satisfied with staying at sinj
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Hue C.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
The neatness and cleanliness of the room is still okay
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good service, good location, friendly staff
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F***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Ok, next time I will stay overnight again, access to the mall
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1 people find it helpful
Wifandi k.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Great location, close to the airport, direct access to the mall
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1 people find it helpful
n***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
location dekat dengan airport 15 minutes rides, great for transit stay. you have shops and foods available nearly 24 hrs. bathroom shower area need maintenance, the rest is just superb. soundproof 80%, still can hear from the level .
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Cahyo H.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 36 week(s) ago
It was a great short experience. All staff was very professional.
1 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
cool, clean, fragrant luxury hotel
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Diana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Best hotel of my life. Close to the mall, easy to get to anything. Very friendly staff.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The hotel is clean, smells good, the breakfast is varied, the pastries are all delicious ❤️
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2 people find it helpful
L***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
The hotel staff is very friendly & very helpful in the check-in process and the security is very friendly & polite.
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1 people find it helpful
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