Overall Ratings & Reviews Beautiful City Centre Apartment

If you’ve spent days travelling to this apartment and then told it was not available and you’ve got no where else to go. Then this is the apartment is for you. I had to spend my nights on a friend sofa in Wolverhampton and only got part of my payment back which I’m still disputing.

He is a absolutely fraud! It's a just his private room! Has cheated £20 even we did not use anything! Left his room within 2 hrs as Hotel. Com helped us to move to another apthotel. It was a horrible experience!

Finding the apartment was difficult but only because the cab did not take me outside but instead around the corner in the rain. Unfortunately I was given no information about how to contact when I was outside and the number on this page did not work. So I had to ring hotels.com and they eventually found me another number. Although this was a very stressful experience, once in the apartment the man who greeted me was very nice and accommodating. Room was very clean and had basic supplies. Was a nice stay overall and would definitely recommend.

This is not as advertised. You're booking a room in someones multiple occupancy flat that doesn't even have a lock on the door. I was due to stay for 4 nights but on arrival the lack of a lock and immediate request for cash for cleaning (its in the small print after booking) made me cut my loses and leave (Hotels.com will not reimburse pre paid rooms unless you confront the owner who claimed he could have rectified the issue, which to reiterate was a lack of locking room that has been an issue before as per previous reviews). It is in a convenient area but really isn't whats advertised, I can't actually believe its still on the site.

On Friday 21 September 2018, I booked this apartment via Expedia, having telephoned to confirm details of the listing - specifically, that it had two bedrooms, two double beds, and full use of all apartment facilities. I was reassured and booked the apartment for two nights, Monday 24 and Tuesday 25 September 2018 for 3 adults. Our party consists of a couple in their early sixties, and a single female in her fifties, visiting from Australia. After a 5-hour drive from Kent, we arrived at the apartment at approximately 5.00pm, to find that we were expected to share the tiny apartment with the owner/landlord. There was a small bedroom with one double bed, and when I enquired where the third person should sleep, he suggested that some people used a blow-up mattress. On enquiring about other facilities, he grudgingly suggested that we could use his kitchen if we needed to.