Lovely, cosy room near Gran Villa, and not too noisy.

The hotel is inside on a very old building, dark and clean less. The room was so small, just space for the bed with a little walk way to the bathroom. Staff were really friendly and helpful. Location is perfect for shopping, restaurants and life night if you wish.

Great location.

A few steps away from Gran Via

Rooms have been upgraded with modern amenities. Common area a disgrace. Reception not even in the same building. Given a phone number to call for assistance that was not answered. Exterior of building being repaired so it is completely covered by mesh and walkways for workers to use.

I thought this was a hotel and was surprised I had to go to a separate location to check in. Both locations had old, grimy entrances, hallways and elevators. However, the room itself was super clean, modern and inviting. The location for shopping was excellent and the nearby restaurants were great.

Place was in a very good location but it needs to be cleaned a bit more. Bedding sheets felt very dirty. Like very dusty. Lighting was poor.

Very smelly and terrible property. The pictures online are not the same as what you see in real. Don’t stay at this place.

This is a converted apartment converted partially to a hotel and hostel on several floors. The others belong to renters im guest. It smelled like urine in the common hallway / elevators. Also outside my window an old homeless man was using the property as a bathroom. Very close to shopping, but i wouldnt recommend staying more than 2 days.

Stayed forc2 nights. It is conveniently located. Close to the metro and famous attractions.

No mirror or safe box Placed onthe first floor with a view of another neighbor cleaning his kitchen and just brick walls nothing like in the pictures

Woohoo is primarily a hostal so your expectations should be for this level. For the price you can get a much nicer apartment if you look around. The room is very small and the photo quite deceiving. Bathroom is updated, no amenities to speak of. Easy walk to Gran Via and restaurants and public parking nearby. Slightly hard to find suite and check-in which is on 3rd floor. Directions and signage could be more clear.

One great comment!!! The staff is great but one lady name Camila stands out above them all. She went above and beyond on my stay and would like to give her a shout out since she is awesome!! I would stay here again because of the great customer service!!

Location, !ocation, location! Place was clean and simple, nice amount of space. Staff were very friendly and helpful.

Though the room is renovated, it was not very clean. The bedsheets had stains. It's ok for a night.

If you want to be right by the Grand Via and not pay heavily, this is good value. The room was clean and acceptable, though short on storage space. Internet connection was spotty our entire time - it was impossible to connect in the mornings and the rest of the time it was slow and unreliable. Also, they only provided one set of keys, which made it quite challenging to have two travelers on different schedules at any point during our stay.

Fantastic central location, good value for money

The room was good, nice beds and comfortable. In the stairs there was orine (pis) and smell so bad... other than that the personal was very good and kind and is location location!!!!

Excellent location, near to main shopping district. Leaning more towards a hostel style. Room is small but adequate. Good hot shower in cold weather! Complimentary breakfast available at the communal kitchen where all the guests have access to 24/7. Check in was smooth, staff was friendly and approachable. Great stay!

AMAZING! Excellent location, friendly staff and vlean/newish from inside. I would highly recommend Unfortuantely we only had a day in Madrid but staying in this place saved us a lot of running around They were very accommodating for us . We will return .thanks for our stay