9.4
Exceptional
From 349 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews The Upper House

Number of reviews per page
20
40
Top reviews
Marissa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice quiet hotel, We had a problem with our room but the very nice man on reception swapped rooms for us and so our stay was a good one. Lovely gardens, friendly staff. Thank you
Rebecca
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts weddings, which means you can sometimes feel like you’re part of the event as a guest. While we were fortunate to stay on the opposite side this time, rooms closer to the celebrations, especially those above could experience noise that may affect sleep.
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samantha
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location, friendly staff, loads of parking and apparently nice walks which we didn’t have time to explore.
Nathanael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Well maintained. Staff were amazing.
Kevin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A good stop over en route to Sharkbait Reef @ Alton Towers
William
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful hotel. Everyone and everything was perfect.
bev
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely location, friendly staff
Remo
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Stayed here as an overnight stop after visiting friends in Market Drayton, very impressed, every aspect of our stay was perfect. Our room had been recently redecorated and was in pristine condition, good and comfortable bed, bathroom a little on the small side but perfectly fine. Nice, quiet countryside location, set in lovely grounds in a historic house in which Garibaldi stayed during his visit to Britain. Evening meal was very good, prices very reasonable; breakfast was lovely, excellent coffee. Staff all very pleasant and approachable, also made friends with the two resident cats who were adorable.
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Marlene
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was very clean , staff were very friendly. Only disappointment was total lack of drawers and very little wardrobe space. Geared more to 1-2 night stays and we were there for 6. Great food and really lovely setting
David
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Richard
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was very clean, the staff were very friendly and helpful and we loved the 2 hitel cats. Breakfast was realy good and. Omprehensive.
Evan
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Ok
Keith
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were all clearly enjoying their work and this came through in a friendly, open and helpful way
Glen
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

was greeted by the hotel cat with a little bell ring. Staff very nice and helpful. room was warm and comfortable. The food was excellent had the game pie and tomato soup very nice. Happy to stop again next time in the area.
Victor Luc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spotless and very courteous!
Tracey
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Was great.
Neil
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice local staff who act like they care. Pretty house and interior.
Martin
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Rooms need modifications toilet are perfect
Zain
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
Carole
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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