Overall Ratings & Reviews Candlewood Suites Rochester Mayo Clinic Area by IHG

We were very pleased with our whole stay -from the efficient and helpful personnel to the clean and pleasant accommodations. Thank You.

Unable to reach anyone by phone from 6:00 am until 1:00 in the afternoon. Sheer curtain on window was not attached at top and was hanging on floor. Other than lack of attention to room condition, the rest was comfortable. Great icemaker in freezer and good shower, but needs additional hand rails! Also toilet way too low to ground unless your a child. No breakfast at all, unless you want to buy an apple or tiny wrinkled mandarin orange

I live this hotel and its covered parking. the rooms are great with the exception of the TVs seem a little small and there is a gap at the bottom of the bathroom door that when I turn on the blow dryer it wakes my husband. Both which I would rather deal with than stay somewhere else.

The staff were not very friendly. Our room was a little dated and rough!!!

We stay here all the time. Very happy

Very nice property

Was great place to stay

Very clean, free parking, coffee shops nearby walking distance, great accommodations for the price.

Very nice and quiet area. Bed was comfortable and clean. Plenty of dining options near by

Great location

We liked being able to bring our own food and cooking it in the room. The one thing we did not like was the weak water pressure in the shower.

The lady that checked us in got me signed up for their points program. She also gave us directions to Grandma’s Kitchen restaurant and suggested the little drugstore next door. She thought we would like that sort of thing. She had a smile on her face and really cared about us having a great experience. I hope you take care of her cause she took care of us.

Underground parking, large rooms and bathroom

We were very comfortable in our room. The location was perfect for us. I had an appointment at Mayo the next morning. Would suggest to change out the shower head. It was limed up and did spray very well.

Room clean & comfortable. Staff friendly & helpful. It was a nice stay and we would stay here again. Thank you! Jackie

We loved that in the cold, they had heated and under ground parking. However, the TRASH in the underground parking garage was awful and was over throwing terribly. Great stay inside though and very clean!!!

The stay was nice and the area was very good. It was about 5-10 minute drive to Mayo Clinic and they offer a shuttle bus as well with frequent times. The front desk staff I worked with on PM’s was so friendly and accommodating and I really wish I remembered her name, but I want to shout her out. I just remember she had really cute nails and I want the color lol. I loved that Caribou Coffee was a hop and skip away from the hotel. The only thing I did not love was that the area was not salted properly after the snow that fell the night before. The area was very icy and slippery and for people who are here for medical reasons, this can be a big safety issue. Also the main entrance where the doors are at has a large curb and the only ramp is off to the side where the handicap parking is at. This makes it difficult to navigate the luggage and moving it inside. The main entrance curb should also have a ramp so anyone can access this area instead of having to walk around to the side. The room itself was clean and quiet and spacious. I appreciated the office chair and the reclining chair. I loved the full fridge so i can store my medications etc. The bed was comfortable and it was easy to control the temperature. The TV options were nice and the office space was spacious. I appreciate the staff and the facility for being clean and quiet and helpful!

Great place.

Beautiful place lots of room

Property was clean and comfortable, there were no options for morning breakfast. The front desk staff seemed cold and uncaring. Book John online but still could not get a discount like most motels. Things seemed fixed in sterile. Won’t be back.