Overall Ratings & Reviews Extended Suites Cancún Cumbres

I booked 2 rooms with Expedia and they couldn't find but 1 room.

Good for an emergency stay.

Is good, but it has some things to do better, the sheets had stains and the towels has little holes

Room has some smells and what’s worse they charged extra for no reason after the stay. And I have to follow up with them to waste my time

Extremely basic almost to the point of being too basic, but less expensive than other hotel options in the area. Pros: - Quick walk to dining and grocery options Cons: - Poor humidity regulation in rooms during warmer months; excessive moisture unless the AC is kept cold, which made it almost too cold for me - No dishes, cutlery, cups, or supplies of any kind for kitchen in rooms; you are either forced to buy an overpriced kit from the hotel, or go to the local Chinese imports store and Walmart for the basics - One little bar of soap for the whole room - Harsh chemical cleaning smell in lobby Ok for a one night stay near airport, but wouldn’t really recommend it otherwise unless you are extended stay in less humid months and don’t mind buying your own kitchen items

Very dirty rooms

Walmart and Starbucks right across the street

Great place, secure and quiet

Room was very clean, mostly quiet. Not much of a view as my room was directly across from Sam’s . There were several outstanding restaurants within walking distance of my building. 1/2 mile walk but well worth it. Staff were friendly and helpful. Using uber to get around is your best bet.

todo bien, estuvimos solo una noche pero nos fue bien

The property conditions, location and the place is great, however they only gave us one key upon check in and in past stays they refused to give two keys, one for my family and one for me, so whenever I go to work and come back to the hotel, my wife does not need to go down to open doors for me. It is really annoying to have this situation always when I stay at the property. Beside this, yesterday I came back to the hotel and requested the front desk guy to update my key and he was arguing that the key it does not belong to me since it was batched out to another room, I guess it got mixed up with another room due to system error however the guy started saying to me that I should give back the key and complaining to me (as a guest), this situation was really unpleasant and really ruined my stay.

Good property for the price and clean as well

I made sure that I got a property with a kitchenette. There was absolutely no kitchen where, no pots pans dishes, paper towels, cloth towels utensils. Nothing. What’s the point of getting a kitchenette if you can’t use it. I did come to find out that they sell paper bags worth of Kitchen collections? I’m assuming it’s probably stuff people bought and left behind. Also I found dead bug carcasses stuck to the flooring and under some furniture. I was working through Expedia and between about seven hours worth of phone calls with no help from the front desk. I was able to move out of the room to a different hotel.

Overall is 3/5 .... location was excellent. Walking distance to restaurants bars supermarket. Amazing! However the property itself is not the best. They even charge u for a secong key when is two adults in the room. We asked for cups, plastic or glass and also had to pay for. No ice machine at all in the property! Staff was very friendly but yeah is horrible. Room was ok nothing wow! Well definately stay here again knowing how it is now, will definately be more prepared though

Have you experienced an Expedia’s app hlitch? Where the dates are wrongly set up a-f-t-e-r you paid for your booking? That’s one of those situations! Expedia says it’s the hotel’s fault, the hotel is not reimbursing… an otherwise frustrating situation. Bottom line: paid but never used it!

Every thing was ok,the miss on the from desk was very kind

Relatively cheap and close to airport.. Floor felt sticky and ichy to walk on ion the room though overall everything was clean.

The place was very clean and quite, would recommend this place to stay to anyone travelling on the Cancun Area

It was clean and comfortable

I didn’t check in bc of the room was too far from the wedding and am currently still being charged for a room I didn’t check in to.