Very comfortable bed

Was perfect for a 4 day stay!

Room was clean. Kitchen was not stocked, but dishes, etc were offered upon check-in. A roll of paper towels would have been useful. A coffee pot in the room would have also been nice.

The staff were not as helpful or welcoming especially for this being my first time at an Extended Stay. I also wish I'd known that a photo of my ID would be taken & had the opportunity to not consent especially w/ID theft being a real thing. The man front desk did not even ask if it was my first time w/its hotel/their franchise to then say something like, "I'll need to take a photo of your ID." Instead, I just caught him snapping a photo of it w/no reassurance that it will be deleted or rekoved from their database & asked. When I tell you, this is still an uneasy feeling to know that my government-issued ID is floating around on a stranger's phone. He didn't even welcome me w/the greeting I get at other hotels like, "Here's your room key, breakfast is from X to Y time, the wifi details is on the room key jacket (holder)." Instead, I got a "your room is down the hall passed 'X'." I wanted to change floors & so I waited in line & asked another male desk agent later on if I could have my room changed to a different floor, & w/o even checking the database, at least, to pretend to check, he said "We are full. It's March Madness," & then proceeded to check in a party of 3 behind me. Granted it was 3 people, meaning our room setup would be different; it is the fact that they hadn't checked in meaning, he would've had check the database to see if their room available that gives me pause. Also, the amenities in the restroom were lacking—a sample size shampoo was used a hand soap.

Everything was Perfect. LaLa is an employee there, this employee was wonderful, made us feel at home. Thank you so much.

Staff very friendly & room was well taken care of

Everything was nice

Great stay.

Everything was good - breakfast could more robust instead of protein bars, yogart, muffins and boiled eyes however the coffee was excellent. Staff was friendly, engaging, caring and efficient.

Everything is good and the room it self was great the bed was so soft I'm almost didn't check out I will be booking again

No. It was grab n go. Just pre-packaged, snack-like items

Clean 2 queen suite room with kitchenette. Friendly staff. Free parking. Breakfast could be better. Coffee & tea, no juice. Instant grits & oatmeal. Little muffins & yogurt. Dishes & cooking utensils available by request only. Not in the room. Close to restaurants, shopping and Regal Cinemas.

Yes everything was great

Spotless! The perfect stay..

Staff

I have stayed here three times. Unfortunately, on my last stay they had bleached the room, leaving an overwhelming smell of chlorine. Chlorine is a toxic compound, okay in small amounts, periodically used when needed, but not okay as a regular cleaning agent. For me, it was hard to be comfortable, my eyes burned, and my sleep suffered significantly. I would hope management makes a change.

Clean room and comfortable bed

The staff are extremely courteous Thank you Lala for a great checkin experience!

Love extended stay

Clean, convenient, full-size fridge and microwave, and so grateful they do not over-spray deodorizers in the room.