Staff hotel is very helpful to accommodate us.

The location is close to tourist attractions, and the hotel owner is very helpful. The rooms are quite small, but still sufficient for a stay.

The room is a bit small. The bathroom door handle is broken.

The receptionist was so lovely! I'll definitely visit again when I have the chance 💕💕💕

The staff were attentive, I slept very well, and it was clean.

Owner very kind and nice. Will go to this hotel again next time I travel.

It's quite close to the city center, so getting around is convenient.

There is a separate fee for parking a car at the hotel.

Excellent service, clean, and conveniently located near the city center.

The hotel is located near Old Quarter. Rooms are quite clean and the owner is so helpful.

I booked the wrong date, but the hotel was very helpful in changing it, even though it was a holiday.

The staff were friendly and enthusiastic, they upgraded the room, the room was clean, and the location was convenient right in the city center.

The room had no mirror, the electrical outlets were loose and not properly plugged in, and the bathroom had no hooks for hanging clothes, and they were even lying on top of the toilet.

The morning shift staff were unhelpful with carrying luggage on and off the stairs, and the staff were unfriendly. The room did not have a balcony, even though the pictures showed one.

The room didn't look like the pictures; the electrical outlets were broken, the room was small and cramped, inconvenient for my daughter to do her makeup because there was no mirror in the room, so she had to go back and forth to use the mirror in the toilet.

The superior room is on the 3rd floor without any window, so it makes the environment not good. In addition, it takes a long time to get hot water for taking a shower. There is a cockroach. However, the hotel is near the center of Hanoi that helps me easily travel around

The staff were enthusiastic and the experience was quite good. The room was slightly lacking in amenities such as a trash can in the living room and hand soap.

The hotel boasts a prime location, convenient for sightseeing and dining, offers full amenities, and includes a complimentary room upgrade.

The room is a bit cramped, but the staff are friendly and we had the chance to take the Halong Bay tour here. Okay, it's high season at the end of the year.

The location is close to tourist attractions and next to the old town, making it convenient for transportation to various directions; I will definitely visit again in the future if needed.