Staff are very friendly and helpful, the room was very clean. Just a bit dated and lacking in amenities.

Compared to the other international hotels, this hotel seems rather old and dated. But within the Shimabara seaside region this is considered one of the bigger and better hotels for this price. It's still very clean and spacious but if you're expecting a five-star modern hotel you will be disappointed. Overall it was still a very pleasant stay for me.

Great views. Air conditioned rooms even in November which was amazing. Could actually sleep at night without getting too hot. Close to the port and to the local train line. All around great stay. Restaurant has delicious set meals too!

Very convenient to ferry, a short bus ride away from the train station. Good breakfast, coin laundry, amazing view. Large room, hotel staff very helpful. Clean and comfortable.

Hotel staff were very friendly and inviting, futon was made up which was good for my youngest who was only 1. The establishment was clean. My only complaint was the bed was not soft, but if you enjoy a more firm bed this is the place for you.

I stayed at the Japanese Western Style room in the new wing. The room is clean and well-kept. However, it falls short of feeling luxurious. The floor felt like it was made of linoleum and it wasn’t laid out that smoothly. Also, the flow of the room feels a bit off. I chose the new wing because I wanted to try the panoramic bath. There were tiles with black grouting and tiles with white grouting which made me wonder how is the cleaning like. The dinner was Japanese Western. The breakfast was buffet.

We loved this place. Gorgeous views of the bay, delightful staff and fellow guests, elegant holiday atmosphere. The room is spacious and stylish; the breakfast option is really good. Local organic farms abound, and the train ride into Shimabara is like a step back in time. The hotel is a short walk from the train station, and a convenient city bus goes to the historic volcano site, which is very compelling and informative. An hourly ferry goes to Kumamoto for connection with high speed trains. Not to be missed.

Very large and clean room; two onsen options at the hotel.

夕食も美味しく頂きました

始めての島原滞在でしたが、近隣の情報も丁寧に教えて頂きました。 朝食のダイニングも落ち着いていてゆっくりと過ごせました。

いい風呂 いい景観（お部屋から） いい朝食でございました。 また行かせていただきます！

So so

有明海に面した部屋の夕焼けが綺麗でした。大浴場も朝晩利用させてもらいました。 宴会が入っていたようでレストランが利用できなかったのが残念です。

部屋が広くてゆっくり出来ました

전체적으로 애매한 시설과 서비스

정말 좋은 경험이었습니다 시마바라 근교에는 숙소가 많이 없어 선택권이 적습니다만 비즈니스 호텔 생각하면 조금 비싼 금액일지 몰라도 충분히 넓고 쾌적한 비치뷰를 즐기실수 있습니다 직원들은 친절했고 교통은 다음날 쿠마모토로 넘어갈거라 시마바라 항이 가까워 좋았습니다 선물로는 건너편에 조금 걸어가면 나가사키 카스테라를 직판하는 공장에서 저렴하게 구입할 수도있습니다 다음에 시마바라에 온다면 꼭 여길 방문하겠습니다만... 시마바라 자체가 별개 없어서 또 올 일이 없을거 같습니다 ㅠㅜ

朝食は日の出とともにいただけて、感動でした✨

Chambre avec le soleil levant. Grande et confortable. Lit jumeau de grande tailles. J.ai beaucoup aimé l'onsen sur le toit avec bassin en plein air... Bien mangé au restaurant. Arret de bus a côté de l'hotel et a courte distance a pied du ferry pour Kumamoyo

Super ! Je recommande fortement !!!! 😃😃😃

館内の説明も丁寧にしてくださり、過ごしやすかった。近くにコンビニもあり、便利です。 レストランはメニューもそれなりにたくさんあって安心してオーダーできました。