Overall Ratings & Reviews Holiday Inn Express And Suites Brighton by IHG

The property was very clean as was our room, the staff was super friendly and the location was really good due to its proximity to the many restaurants, shopping and the highway. Our room was large and clean, with a large window to look out. But there were two exposed wires towards the top of the blinds. And the blinds did not work. We asked for a different room and got another room with the same problem. This time we just rolled it up by hand and balanced it atop the window. We had breakfast at the hotel three times and the third time we left and went to a restaurant. All three times the biscuits were impossible to cut through. The pancake maker didn’t work and the orange juice was watered down. I would definitely rather have clean rooms, a friendly staff and a bad breakfast than the other way around - but just found it a bit disappointing.

When we got there, we were informed that the health department shut the pool down. Tough news for a group of families traveling with a baseball team. Booked a suite. Got a standard room. When I asked the front desk about it, I was told that "Expedia always screws this up". Towels were wet upon arrival. Just a bad experience overall.

I’ve stayed at this property multiple times and the room is always clean and comfortable. I wish the people letting their kids and dogs run up and down the hallway until 11:00 weren’t my neighbors though! There was no hot breakfast because the equipment was broken. They did have other food available.

AAA++++

I paid approx. $50 more booking through you than through the hotel. I had to stay a second night and the rate was $94.00.

Exactly what I needed

This property was generally dirty. My room had ripped blinds, food and drink rings on the coffee table. No coffee maker. The gym had no anti bacterial wipes. I stayed here a couple years ago and it was a good place to stay. Not the case anymore. I will not be back nor will I recommend it for my business colleagues. Super disappointing.

Very clean room. Staff at check in was very friendly and personable.

Right next to specialty medical offices. Easy to get to and out of .

It was very nice place to stay. Very close to go a lot of places and get some stuff to buy from Hotel.

Awesome and safe

Good Experience！Helpful frontdesk！ Will visit again

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Average

Lobby and rooms were clean and comfortable. Great location and easy to get to. Rented 2 rooms and the Kurtig coffee makers in both rooms were not working.

The whole place smelled of new paint and looked fantastic. The pool area could use some more chairs and tables otherwise it was a very nice stay

Good time nephew first snow

Loud as hell. People letting their kids run around the hallways, up and down the stairwell, slam doors, and scream. The room above us sounded like a heard of elephants where having a stamped up there. Trying to sleep was about impossible. If you want to rest and relax I advise you go somewhere else.

Friendly, helpful staff.

Clean, comfortable room near shopping and restaurant options