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Estuve en Tijuana de vacaciones por 4 días,,el último día hice reservación a este hotel ,,llegamos como la 1:30 pm ,,había varias familias esperando check in ,,,el check in es las 3 pm ,,pero deberían considerar q muchos somos de fuera y podían haber dejado entrar más temprano ,,,el lobby del hotel apestaba a huevo feo ,,,se los dije en recepción más noo dijeron nada ,,,este hotel es una trampa ,,sus cuartos son medidas de una celda de la cárcel , Muyy cerrados apenas caben las camas,,,los pasillos con alfombra de unos 10 años sin lavar y arrugada,,y note q el negocio del hotel es gente de paso al consulado americano ,,es ahí el detalle !! Son cuartos solo para citas ,noo para descansar ,,por el parking cobran 100 pesos y dan un pase ....JAMAS volvería a este hotel y cobraron por 2 personas 101.00 dólar...lo reserve por las fotos engañosas por Expedia y explorar más Tijuana ...

We’ve stayed here many times is located inside a big outdoor shopping center very nice place but the last couple times we’ve had issues with parking front desk does charge you for parking (100 pesos) they validate the ticket you can use it to go in and out this past week apparently we had to ring the buzzer when going out and they let you out once you give them your room number it was hell kept buzzing nobody answered had a huge line behind somehow I was able to get out turn and go to the front desk receptionist told me she had nothing to do with it and I had to take the issue with the shopping center which I did there’s someone that works from a window she claimed I never buzzed them to let me out I have pictures and videos this took a good 40 min to get out the kitchen break room most of the tables were dirty you saw people sleeping many barefooted cleaning lady sitting on the hallway on her phone very bad experience!!!!!!!!

Good breakfast and super convenient to US consulate as you cannot bring electronics. Neighborhood is very very good with a lot to do. Even a movie theater. And sport bar porter’s has excellent vibe, too.

The staff were great and very helpful. The room was spectacular and spotless. There is plenty of parking, I even found a parking in front of the hotel. The breakfast was delicious.

everything ok except now need to paid parking space

Ok

Absolutely dirty bathroom and shower the bedroom linen was filthy it’s a run down hotel not suitable for family’s

There is a night club right in front of the hotel. We stayed Friday night and could not sleep until 4am , walls are so thin that you can hear everything from the next room.

They need to clean the carpet at any floor.

No service

Un poco más de opciones para el desayuno

I stayed at One Tijuana Otay for one night. The location is excellent, with plenty of restaurants, bars, grocery stores, and shopping within walking distance. The complimentary breakfast was also a nice bonus. The room itself was very basic. It was clean, but don't expect many amenities. There is no closet, safe, or refrigerator, and I found the bed to be less comfortable than expected. The biggest issue was the air conditioning. I turned it on when I checked in around 5 PM, but when I returned later that evening, it was blowing air but not cooling the room. A technician temporarily fixed it, but less than an hour later it stopped working again. By late evening the room was uncomfortably hot. I called the front desk, but no one answered, so I had to go downstairs. I was told the hotel was full and the technician had already left. They promised to update me if another room became available, but no one ever followed up. I ended up spending the night in a hot room. At checkout I was told that because I booked through Expedia, the hotel couldn't offer any compensation. Parking also costs 100 pesos per night. Great location, but the AC issue and lack of follow-up would make me choose another hotel next time.

No tienen por qué pedirte información de los menores, vienen con tigo papás, por qué es requisito que los niños de 2 años y 4 años tienen que tener sus nombres

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Everything was great

Everything was great

The room very bad very dirty, clean less the floor the sheets zero cleaning

Parking is was the only issue Everything else good

Always great stay