Property is located a an amazing area. Centrally located to lots of must see places. Family friendly too.

Property is in a quiet alley but a short walk and it’s Gran Via! I can see Gran Via from the balcony. We love the location, can walk to shops, restaurants, Plaza Mayor and other city landmarks. There is also a bus stop and a metro station close by. The apartment was spacious. It’s a 1 bedroom but have 2 baths! Air conditioning was excellent too, there was a heat wave the week we were in Madrid and we were glad the property’s AC didn’t disappoint. Check in was seamless. Few days before we arrived the property manager communicated and sent us a link for check in via WhatsApp. He was also so kind to show us how things work in the apartment, like how to operate the washer/dryer, AC, the kitchen and some important rules about our stay in the apartment. I highly recommend this property when in Madrid.

Outstanding property. Contacting the host was easy via whatsapp. The host was reachable a month before our arrival date and also while we were there. They also provided an after hours number for urgent matters although we did not need to use it. There was an issue with the Spanish online payment portal when I tried to pay for the booking with my usa-based credit card. The transaction would not go through. I contacted the host and was told "no problem, you can pay upon arrival" - making the payment was easy upon checkin. Checking in was so easy. We told the host our expected arrival time and a staff member was already there waiting for us. We were a family of 5 and there was plenty of space and two separate bedrooms so plenty of privacy. The kitchen was well furnished, with a nice big fridge (for European standards). An instant coffee machine was provided with both regular and decaf. There is a combo washer and dryer that worked very well. We also used the clothing rack to dry big items like jeans. Simply put the rack on the balcony and things dry very well. The location is steps away from gran via so the neighborhood is busy day and night. If you are looking for quiet then consider another property. We did not mind the noise because we were steps away from the bus stops, the metro, and the amazing nightlife of Madrid. Everything you need is close to the property, a pharmacy, supermarket (Dia), bars, cafe's, and shopping, 24 mini market right across the street.

After some hiccups with communication on checking in the service was excellent being met at the property by a very helpful lady who was able to explain appliances and offered extra assistance. Location ideal for exploration Madrid and even able to seek luggage repair within walking distance! Hosts and others approached for help were very kind and helpful.

The location was great for access to Gran Via and the rest of Central Madrid. The apartment was very clean.

Excellent location. Lovely spacious apartment. Our receptionist went above and beyond to make sure we found our way to the property. Communication was perfect!

Great location. Close to everything. Walked everywhere. The place was super cute and very clean. Would definitely rent there again.

The apartment was spotless. It was very spacious for our family of 4 (2 adults and 2 children - we got the two bedroom two bath). The washer and dryer combo was definitely a plus. The location was great and close to everything. Our bedrooms faced the interior terrace, so it was very quiet at night. I just wish there was more storage place - dresser or extra closet - to be able to unpack completely. Our host, Christian was wonderful. We would definitely stay here again!

Great location. Apartment was neat and well kept. Cristian was extremely helpful. I appreciate his prompt communication via whats app.

We had a wonderful stay at Arenal Apartments. This was our second time and we will definitely be back! Excellent location just off Gran Via with lots of shops and restaurants nearby including a 24hr carrefour which is handy. The hosts were amazing, accommodating an early check in and storing luggage for us when checking out so we could continue enjoying Madrid. The apartment is clean, spacious and modern with all the amenities you need for a great stay. Very comfortable beds too! In short, I’d highly recommend.

The apartments were lovely and clean. They have everything you need for a comfortable stay.

Second room is very small. It has no closet nor windows. Location is good but very busy.

Great location, clean and nice amenities. Only that it was a little bit hard to find if visited the first time.

Ideally located. Very clean and spacious.

I’ll start with the staff. They were very attentive and available when needed. Next, the location. The property is situated with a few steps from the Gran Via by the Plaza de Callao. This is the social hub. And while there is activity past midnight all night, in the room, it was total silence. Next the Property itself. It was clean. The bathroom modern, the bed comfortable, and with the grocery one block away, we were able to have snacks and breakfast in the room before heading out.

This apartment is very well located, with plenty of bars, restaurants, and shopping options nearby. Transport is simple, with taxis and public options easily accessible. Just note that there isn’t an onsite reception, so you’ll need to coordinate a time to meet for key collection.

Great experience

Easy chheck in process

La propiedad está en perfectas condiciones para una familia. Muy céntrica y te permite ir andando a la mayoría de los puntos de interés turísticos de la ciudad. Muy buena comunicación y atención. Nuestra estancia fue excelente

Plenty of space, basic kitchen, washer/dryer