Overall Ratings & Reviews TownePlace Suites by Marriott Memphis Southaven

My husband and I stayed here for graduation at Ole Miss for the weekend. The hotel is very close to shopping and dining. Close to the highway, so noise was kinda noisy. Beds were comfy, bathroom was very nice. TV didn’t work but maybe half of the time we were in our room. But the rooms seemed to be kinda dirty. Sticky stuff on floors and drawer handles. Refrigerator was dirty and ice bucket inside was dirty. When we got off the elevator, a huge trash can was filled with trash was there atleast 24 hours. After it was removed, there was just a black trash bag filled with trash in its place. Employees here were very kind. The breakfast was great, you could tell whomever was running it took pride in what was served and cleanliness, and made sure items were restocked. Coffee was excellent. We probably wouldn’t stay here again. We expected a much cleaner room for the amount of money we paid.

great cs

When I checked in I noticed that there was still fingerprints on every thing, grease smudges on the table, tv and the shower curtain was moldy and orange. The carpet had not been vacuumed. The elevator was grease and just gross.

It was quick and easy to check in and out. My room was very clean!

Very clean, good breakfast, great staff

Clean property, breakfast a plus, easy parking, and many amenities in the area. A great stay!

Good

Clean and friendly staff

Front desk were the best I've dealt with.

Room was overall not clean, bath tub dirty, stains of air unit, stains on comforter. Broken ottoman when i set on it I fell through hurt my leg. Furniture dusty

It is very comfortable

My stay here was awesome.Rooms are nice and clean.

This is the first time staying in a Marriott that was visibly dirty. We had to request a room change upon check in due to this and the second room was not much better. Dirt on the carpet, bathroom had not been cleaned. Poor condition all around.Yuck!

I've stayed at this property many times over the years. The decline of this hotel is truly sad,very unclean/unkept now. Staff is friendly though.

I had to change rooms 3 times because none of the bathrooms were . There were stains in and on the toilets and showers. Lady at front desk gave me Clorox wipes and Lysol after trying a room on a different floor that was still not properly cleaned.

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A great property if you have an extended stay - access to kitchen amenities. Very close to many restaurants and shops. The only dislike was that the peoperty was close to the interstate and if you are a light sleeper you will not like the interstate noise.

Good

Notice that room was dirty upon checking in, but was too tired to do anything about it. Woke up the next morning to find dirty dishes in the dishwasher leftover food in the refrigerator some type of white substance all over the carpet and hair that was not mine all over the vanity and the shower complain to the front desk said he was going to have a total cleaning of the room came back and the only thing that was done was the carpet was vacuumed was vacuumed then I discovered the microwave in the room did not work

Front desk was exceptional