Sanrriott Kitahama

Explore Sanrriott Kitahama
8.8
Very Good
From 75 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Sanrriott Kitahama

Number of reviews per page
20
40
Top reviews
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was easy to get to via public transit and ample space in the room, which isn’t always easy to find in Japan.
Jeremy
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Nice hotel with a beautifully decorated room, the room is spacious for japans but isn’t very clean, the microwave was dirty and the room smelled like bleach when we arrived, we can hear the traffic as it’s right by a busy street.
JENNIFER
icon-Leisure
Leisure
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I will avoid staying at this property. We stayed for 2 nights worst nights of our trip. This is not a Hotel this is definitely a Motel standard. Old, not clean, musty and pee smell in the rooms spiders webs in corners of room, tatami style beds. They were so thin that you are sleeping on the hard floor surface. You will feel it next morning, our back was killing us specially after all the walk you do in Japan. They have no cleaning service for the time you stay. They will only give you thin paper towels every day. We missed place our key (plastic card) they charge us $130 USA dollars. I have never heard of that in any hotel we have stayed around the world . They really scammed you with that fee. There is no lobby to speak of. There’s a window and an old chair and a red curtain hiding garbage behind it. The only one elevator they have it’s old and scary. Keep in mind that if you are not out of room by 11:00 am check out time. They will charge $100 USA dollars per person. The day I need it to check out at 11:00am miraculous I couldn’t find any one to try to give them the plastic card key I found. I guess they were hiding so they can refund me my money. The area is a little sketchy with graffiti. I would not recommend this place to anyone. For $220 per night they are much better Hotels in Osaka.
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Racheal
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A little far from metro..
SoYun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice room
Hunter
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

This hotel definitely was not the best hotel we stayed at during our trip however it did serve its purpose. The in room karaoke was surprisingly fun. It is a bit of a walk from the surrounding stations.
LEA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Small room for 6 people to fit with luggages but everything was provided, beds were comfortable and room was clean.
Kevin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The best part we liked about this apartment-styled hotel was we could fit a family of 4 with 2 young adults. They liked the funky decor. The beds were a bit bumpy but after a long day of exploring Osaka, Universal Studios (a highlight) and taking a day trip to Kobe, the comfy couch was a relaxing way to cool down with air conditioning and cold drink. We loved the supermarket across the street for fruit, drinks, snacks and a wide assortment of pre-made meals. The microwave and mini-kitchen was handy. 2 transit stations were less than a 10 minute walk. This was a 7.5 to 8 rating. The price for our stay was great and right.
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Jessica
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

We stayed here for 3 nights. We were only given one room key which could be inconvenient if you are sharing a room with multiple people and aren't going to the same places 24/7. Upon check in they were welcoming but set some strict rules about the stay, for example $200 room key replacement if lost. Not a typical hotel, no one to clean the rooms every night. Only change of towels. Room itself was spacious but the bathroom shower curtains were starting to mold. Small details that could have been improved. Otherwise 10 min walk to local metro, convenience stores few min walk away. It did the trick!
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Kelly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

The staff was lovely: friendly and helpful despite a clear lack of understanding of English. The facilities were in a word, unclean. Compared to the other hotels that we stayed at throughout our 14 trip, this hotel was the most tired and definitely needed a thorough cleaning.
Jesse
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Very nice rooms and good service.
Verified traveler
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Very comfortable, good bed , very clean Helpful staff😊
Aki
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

部屋もとても広くて、カラオケやマッサージチェアもあり、言うことなしでした。駅から少し遠いのが気になりましたが。歯ブラシが一つしかなく足りなくてびっくりしましたが、夜フロントはどなたもいないので困りました。洗濯もして帰れたのでよかったです。
Rodrigo
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No hay servicio de limpieza durante la estadia
ようこ
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

お世話になりました。 部屋でカラオケ出来たので、子供達はとても満足そうでした
サヤ
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

忘れ物がありましたが、すぐに電話で連絡頂き助かりました。
??
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

コスパ良い!
Nobuhiko
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

ホテルというより、民泊的で、フロントの機能はないので、少し不便でした。部屋は快適でした。
ミノリ
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

良かったです。絨毯が少し匂います。
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

民泊的なところでかなり対応は良くない。
Number of reviews per page
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40