The front office staff was friendly and helpful. The hotel environment was pleasant and calming. Shady, beautiful, and surrounded by greenery. The swimming pool was aesthetically pleasing. All the aesthetic features of the building were truly pleasing to the eye. The bed in the room was very comfortable and the room was very clean. Unfortunately, the food and service in the restaurant were disappointing. On my first day of stay, the spiced chicken and crispy fried fish were incredibly salty. I mentioned this to the chef at the egg station. The taste of each dish lacked umami. The restaurant was dirty, staffed sparsely, and plates piled up on every table. The usual pattern was that staff would clear the tables after guests had left. For the two nights I stayed here, I only saw two or three staff members on duty at breakfast, more or less. After checking out, I went to the lobby cafe. I approached the waiter to ask for a menu, but was told to get one myself at the cashier's desk. Oh, I thought you had to get one yourself. Other guests after me, as soon as they sat down, immediately handed them menus. What was the difference? I ordered a club sandwich, and the grilled chicken inside was dry and tough, with no flavor (I've attached a photo). Our stay here was very pleasant, peaceful, with clean rooms and excellent facilities. Perhaps the only thing that needs improvement is the service from the F&B team and the taste of the food.
