Dear Mr. Wibowo, Thank you for sharing your stay review with us. We are delighted to know that our hotel was able to support your business activities. This motivates us to continue striving to provide the best comfort and service to our guests, especially business travelers. We hope to welcome you back again for an even more memorable stay in the future. Sincerely, Enrico Senior Aji, Hotel Manager

Dear Valued Guest, Thank you for reviewing your stay. We are delighted to know that our hotel is highly recommended for your business travel. This motivates us to continue providing the best comfort and service to all our guests. We look forward to welcoming you back for an even more memorable stay in the future. Sincerely, Enrico Senior Aji, Hotel Manager

Dear Michael A., Thank you very much for sharing your wonderful feedback following your recent stay with us. We are delighted to know that you found our hotel to be a nice and comfortable place to stay. Your kind words truly mean a lot to us and motivate our team to continue delivering excellent service and a pleasant stay experience. We look forward to welcoming you back again for another enjoyable stay in the near future. Warm regards, Enrico SR Aji Hotel Manager

Dear Mr. Wibowo, Thank you for sharing your positive review about your stay with us. We are delighted to hear that you enjoyed the hotel's location, which is close to various entertainment venues such as Grand Batam Mall and numerous restaurants in the vicinity. We are also pleased that our hotel is a suitable choice for both business and family vacations. Your feedback encourages our team to continue providing the best service. We hope to welcome you back again in the future. Sincerely, Enrico Senior Aji, Hotel Manager

Dear Mr. I*n, Thank you for sharing your positive feedback about your stay with us. We are delighted to hear that you enjoyed the clean, tidy, and comfortable room during your stay. Your feedback is an encouragement to our team to continue providing the best service. We hope to welcome you back for another memorable stay in the future. Sincerely, Enrico sr aji, Hotel Manager

Dear guest, thank you for leaving a positive review after your stay at our hotel. We are very pleased to hear that you were satisfied with the friendly staff, clean rooms, and convenient early check-in. Your valuable feedback is the driving force behind our team's efforts to provide the best service to all our guests. We look forward to you staying with us again in the future. Thank you. Enrico, Hotel Manager

Dear Mr. L*n, Thank you for sharing your wonderful review of your stay with us. We are delighted to hear that you enjoyed the cleanliness of the room, the friendliness of the staff, and the hotel's convenient location for visiting attractions such as Grand Batam Mall. Your compliments mean a lot to us and motivate us to continue providing the best service to all our guests. We hope to welcome you back in the future for another memorable experience. Sincerely, Enrico sr aji, Hotel Manager

Dear Ms. Jancen, Thank you for your positive review regarding your stay. We are delighted to hear that you found our hotel to be excellent value for money and appreciated its convenient location, making it easy to access various tourist attractions such as Grand Batam Mall. Your compliments mean a great deal to us and motivate us to continue providing the best service to all our guests. We hope to welcome you back again in the future. Sincerely, Enrico sr aji, Hotel Manager

Dear Mr./Ms. A*i, Thank you for sharing your positive review about your stay with us. We are delighted to hear that you felt comfortable during your stay and appreciated the hotel's convenient location to various places and restaurants nearby, such as Grand Batam Mall. We greatly appreciate your compliments on the friendliness and helpfulness of our entire team. This motivates us to continue striving to provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, Enrico Senior A*i, Hotel Manager

Dear Mr./Ms. R*i, Thank you for sharing your stay review with us. We are delighted to hear that you enjoyed your comfortable stay and appreciated the hotel's location, which is close to various restaurants and provides easy access to the surrounding area, including Grand Batam Mall. We appreciate your review and are pleased to hear that your overall stay was positive. We hope to welcome you back again in the future. Sincerely, Enrico Senior Aji, Hotel Manager

Dear Mr./Ms. W*i, Thank you for sharing your wonderful review of your stay with us. We are delighted to hear that you were impressed with the friendliness and helpfulness of all our staff, as well as the comfort and atmosphere of our hotel. We are also proud of our cleanliness and excellent location, especially being close to nearby attractions such as Grand Batam Mall. Your compliments mean a lot to us and encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back in the future for another memorable experience. Sincerely, Enrico sr aji, Hotel Manager

Dear Ms. Yuliyani B., Thank you for sharing your stay review with us. We are delighted to hear that you enjoyed the hotel's location near shopping malls such as Grand Batam Mall, and the clean and comfortable rooms. Your compliments mean a lot to us and encourage our team to strive to provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, Enrico Senior Aji, Hotel Manager

Dear R***a, Thank you for taking the time to share your wonderful review following your recent stay with us. We are delighted to hear that you enjoyed your stay and appreciated our breakfast, as well as our convenient location within walking distance to Grand Batam Mall and Penuin Market. Your kind feedback truly means a lot to our team. We look forward to welcoming you back again for another enjoyable stay in the near future. Warm regards, Enrico SR Aji Hotel Manager

Dear Mr./Ms. Koma S., Thank you for your review and rating of 7.3 after your stay on February 7-9, 2026. We understand your request for an upper floor room. However, please allow us to clarify that your booking was for a Superior Plus room, which is only available on the 2nd floor. Therefore, our team immediately allocated a room according to your booking type. We apologize if the room's location near the elevator was inconvenient. In the future, you can inform us of your preferred room location, and we will endeavor to provide you with a room of that type based on availability. We are pleased to hear that you enjoyed our breakfast 👍. Thank you for your compliments on the food we served. We hope to welcome you back again for an even more memorable stay. Sincerely, Enrico Senior, Hotel Manager