The hotel actually has a very nice location and the overall place has good potential. The atmosphere is pleasant and the area is convenient. Unfortunately, it feels like the property is already quite old and lacks proper renovation or maintenance. I’ve actually been coming here since almost 20 years ago, back when the hotel had just opened, so it’s a bit sad to see that the place now feels quite outdated and not as well maintained as before. The bed was uncomfortable and seemed slanted/drooping when lying down. The room also had a noticeable “old” smell that made the stay less comfortable. The bed curtains/canopy also looked dusty and not very clean. It’s a shame because the location and concept are nice, but the hotel really needs some refreshing and better upkeep to improve the guest experience.

From the moment I checked in til the very last day had been a wonderful experience. The guy attended me at my checked in (I regret not knowing his name) was very kind dan helpful dan went all the way to provide me with what I requested even though I didn't really use it. But the contentment feeling of being cared for dan listened to is definitely a five star service. I think I only went out once in all my 3 nights there so imagine how comfortable I must have felt there. The breakfast is marvelous and always on time. The pool is very clean dan well maintained. Some utilities may look rather old but they keep it clean. I have never written any review before but I just feel compelled to with Villa Jerami. I want to take this opportunity to pass my sincere appreciation to all the staff there for doing a wonderful job, especially the reception man. I will definitely come back. Cheers!