The property was well kept, and the staff was very friendly. I do wish the resort had a shuttle service for its guests to get them to and from the airport and to attractions on the island.

It was okay.

It was a pleasant stay: great location - 5 min walk to the Promenade, good food: breakfast and dinner, well -equipped kitchenettes, lovely gardens, good value for money.

Amazing hotel, very clean, lovely staff, good drinks and food very good location. Amazing for the price. Would definitely stay here again

The entrance to the room in second floor was via a narrow steps and not easy with heavy luggage,

My room 1272 was a good size for solo use, it was a bit of a walk from reception but there’s clear steps/walkways. Some aspects a bit dated. Could not use balcony due to sharp palm tree leaves taking up 1/2 the space. Walk to the beach/shops was ok, around 15 minutes safe and quiet area. The walk back from the beach does have a small incline but most people with moderate fitness will cope. Would not have paid the full price but it was fairly priced for the ‘offer price’.

Check-in we were asked for a deposit (in cash) for the tv remote(!) & 2 pool towels 30€. When we reached the room we realised that we would have to pay a deposit AND a charge to use the room safe (we did not use as I had already had to pay a charge to withdraw cash). We were told that rooms would NOT be cleaned on a daily basis. We were provided with a map to get to our room which included having to carry heavy suitcases downstairs - no assistance was offered or a ‘suitcase friendly’ route suggested (there were ramps available). Our balcony overlooked ground which was unbuilt on, quiet we thought until the circus tent a few hundred meters away started its two shows a day - we were not made aware of at any point. We were unable to enjoy sitting out on our balcony as the guests on the ground floor smoked outside frequently which also caused us to keep our room doors closed. Food: We paid for one evening meal 18€ each and there was a limited selection and poor value for money. Breakfast was good but lacked a wider selection of fruit and cereals. We felt the room was tatty in areas, the bed fabric was torn underneath and a bar broken, there was a cigarette burn the fridge leaked and the railings were rusty. The pool areas were nice, some maintenance required in areas where tiles were falling off and a broken floor flight which could be a trip hazard. When we checked out the desk attendant was more interested in chatting to his colleague than wanting to help us - very rude.

Very nice and relaxing. I like that there is a pool for kids while the other one is more relaxed

Hotel is in an excellent location, a short walk down to Meloneras beach and the shops/bars/walkway (fantastic resort with classy restaurants and shops). The hotel rooms are clean and comfortable, I like how it is set out that the rooms are not in a singular block and you have more of an independent feel. The pools are clean and warm and the gym is pretty good. The hotel is also a short walk to various bus connections. The lower large pool is the nicest and altough we were out of season it was never over crowded and relaxed. The hotel food was 3 star, it was always fresh and warm with a couple of choices but it was ok rather than amazing (I'd suggest bed and breakfast and go out for meals). If you have any mobility issues I'd suggest requesting a room nearer the reception as we were at the bottom of the gardens (it didnt bother us as fairly fit)

Wonderful place to stay and relax

Lovely complex multiple small pools plenty of sun loungers. Approximately 15/20 minute walk into town. Only down side is the pool bar which is the only bar onsite closes at 10pm

Comfortable rooms and nice pool and environs, but staff a bit grumpy. Most of the hotels in the area are all inclusive and it is a fair walk to the shopping centre and restaurants.

Housekeeping does a great job. Nice spacious apartment. Excellent breakfast. I would stay here again.

On the positive, it's a great location to explore from. On the negative, the reception staff seemed to view it as a chore to do anything; there was no hot water in our room for the first 24 hours - it took 3 visits to reception for that to be resolved; and steer clear of the restaurant buffet - expensive and very poor.

Nuestra estancia fue de 10 días en pareja. Buscábamos un lugar acogedor y alejado de las aglomeraciones y el ruido con la finalidad de poder desconectar y descansar. En mi opinión creo que escogimos el mejor lugar en relación calidad-precio para lo que buscábamos junto con la mejor época del año, porque realmente se unieron estos dos aspectos para hacer nuestra estancia muy confortable. Probamos los tratamientos faciales y el osteópata del Wellness y también nos pareció muy acertado ya que se encontraba dentro del mismo hotel. El hotel parece una mini ciudad, con 3 piscinas, el comedor, la zona de bar-piscina, el comentado wellness, un super con lo imprescindible y una zona de juegos un poco desactualizada. La ubicación es ideal porque se encuentra cerca de dos grandes hoteles y alejado del bullicio. Muy cerca de la playa de Meloneras que aunque pequeña, suficiente para los que éramos y a unos 20m caminando de la Playa de MasPalomas, más conocida y concurrida, donde tienes más ocio y lugares para tomar algo. La habitación con balcón en la que nos hospedamos, era más que suficiente para lo que la necesitábamos. El personal de limpieza muy atento y amable. Nada que objetar. Destacar a personas que, a nuestro modo de ver, redondearon su magnífico trabajo con una atención y trato exquisito, hablo de Carlos y Wilson en el comedor y de Ibrahim en el bar de la piscina. Todos ellos fueron facilitadores de nuestra satisfacción con los servicios del hotel. Si podemos, volveremos.

Ich liebe die Gegend und es war schön ruhig und entspannt. Auch das gym war super. Das einzige war der Service beim putzen. Ich glaube die Dame hatte öfters keine Lust richtig zu putzen. Aber ich werde trotzdem wieder kommen. Vielen Dank

Buenas vistas y personal muy agradable

Very helpful receptionstaff, clean room- a bottle of dishwashersoap and sponge on the sink, a bottle of 1 1/5 litre of water in the room, no bugs, quiet hotel, good bar and restaurant

Väldigt fint rum m altan, flera pooler. Rent o snyggt. Väldigt lugnt kvällstid, nästan dött efter 21. Rent o snyggt gym, men ingen ac el kettelbells på gymmet. Liten supermarket på hotellet. Och bara en backe ner till strandpromenaden. Gick från busshållplatsen.

Gerne wieder!