Great room, nice staff. Phenomenal location across the river from the hisoric district. Parking garage behind the hotel dedicated to the hotel. We had a great experience in one of the loveliest small cities in all of Europe, no exaggeration.

Clean room , nice breakfast, good location , friendly staff. Hotel is under partly renovation

Right in old town, nice room, excellent breakfast buffet, courteous staff

Helpful staff

Great breakfast, location, team

Great old town location. Right by the river and great restaurants.

Brilliant location, amazing staff and shabby chic rooms . Highly recommend

Centrally located. Nice restaurant and plenty of other restaurants nearby. Friendly staff and clean room.

The room was nice and clean and the bed was comfortable. Breakfast was amazing.

Old. Cold. If you're in a room thing the river then good luck to you with the type of windows having light from their LED sign blasting in your eyes all night. Parking is in a parallel street with no offer of help or even a luggge trolley.

Clean room. Amazing breakfast. Classy, attentive service. Perfect location for us.

Wonderful location and view. I'd guess a top-3 hotel choice in Graz. Stayed in room 504, which was appointed in distressed modern method, but had paper thin walls. That's okay, and only heard neighbors occasionally, until they tried shower at 11pm. The water diverter must have been broken as the loud screeching from next door was followed by the shared wall shaking. Water then came out of our sink. Morning staff largely unconcerned that our sleep was disturbed. Lack of empathy or customer service ruined an otherwise fine stay.

The hotel aims to appear upscale, but unfortunately it doesn’t live up to that image. The room materials and overall finish feel cheap and more in line with a lower mid-range property. The biggest issue, however, was the noise from the elevator. It was so loud that even with earplugs I kept waking up throughout the night. The staff told me that management is aware of the problem, yet no action has been taken. Overall, the constant noise made my stay quite disappointing. I would not choose this hotel again.

Otelin konumu,manzarası ve kahvaltisi

Wonderful

The location and hotel was wonderful. The staff… not so much. Not helpful at all. Kind of soured an otherwise great experience.

Staff

Everything was clean and the staff very helpful. I loved the location, close to the old town and the river.

Lovely receptionist Alessandra 😊

Great location. Staff was very helpful and accommodating.