I had a wonderful stay at this hotel. The location is excellent and made it easy to explore the area. The room was clean, comfortable, and very well maintained. One of the things I appreciated most was how the hotel showcases its history through the building's architecture and design. It gives the property a unique character and makes the stay even more memorable. I also want to recognize the front desk staff for their outstanding service. They were incredibly friendly, welcoming, and professional from the moment I arrived. They answered all my questions with a smile and made the check-in and check-out process quick and easy. Their exceptional hospitality made me feel truly valued as a guest. I highly recommend this hotel and would definitely stay here again!

Loved staying here - my room was clean, spacious and comfortable and breakfast was truly spectacular! Having AC during a summer heat wave was a lifesaver. Wonderful location too.

Excellent service and great breakfast

The hotel is very comfortable and the staff are excellent. Everyone is very accommodating and tolerated my awful German well, switching to English when I met my limit. Breakfast is very nice and well recommended. The hotel is in a very good location so great for a city stay, I have stayed here before and will certainly stay again. There is a fitness centre but it is not particularly well equipped, I'd suggest one of the nearby gyms if that matters to you. Room 313 was very comfortable and clean.

Great room, nice staff. Phenomenal location across the river from the hisoric district. Parking garage behind the hotel dedicated to the hotel. We had a great experience in one of the loveliest small cities in all of Europe, no exaggeration.

Clean room , nice breakfast, good location , friendly staff. Hotel is under partly renovation

Right in old town, nice room, excellent breakfast buffet, courteous staff

Helpful staff

Great breakfast, location, team

Great old town location. Right by the river and great restaurants.

Brilliant location, amazing staff and shabby chic rooms . Highly recommend

Centrally located. Nice restaurant and plenty of other restaurants nearby. Friendly staff and clean room.

The room was nice and clean and the bed was comfortable. Breakfast was amazing.

Old. Cold. If you're in a room thing the river then good luck to you with the type of windows having light from their LED sign blasting in your eyes all night. Parking is in a parallel street with no offer of help or even a luggge trolley.

Clean room. Amazing breakfast. Classy, attentive service. Perfect location for us.

Wonderful location and view. I'd guess a top-3 hotel choice in Graz. Stayed in room 504, which was appointed in distressed modern method, but had paper thin walls. That's okay, and only heard neighbors occasionally, until they tried shower at 11pm. The water diverter must have been broken as the loud screeching from next door was followed by the shared wall shaking. Water then came out of our sink. Morning staff largely unconcerned that our sleep was disturbed. Lack of empathy or customer service ruined an otherwise fine stay.

The hotel aims to appear upscale, but unfortunately it doesn’t live up to that image. The room materials and overall finish feel cheap and more in line with a lower mid-range property. The biggest issue, however, was the noise from the elevator. It was so loud that even with earplugs I kept waking up throughout the night. The staff told me that management is aware of the problem, yet no action has been taken. Overall, the constant noise made my stay quite disappointing. I would not choose this hotel again.

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Wonderful

The location and hotel was wonderful. The staff… not so much. Not helpful at all. Kind of soured an otherwise great experience.