Overall, Elmi Hotel is our family's favorite and we recommend it to our friends and relatives when we visit Surabaya for a long time. My late father, Major General Mas Isman, was a member of the Indonesian National Armed Forces (ABRI) and a Kosgoro military officer. It's a very comfortable hotel, with few changes to date, but hotel policy is absolute. We often check in the same day past 12:00 a.m. with no additional check-out time. Please consider policies like price discounts that only make customers happy. On average, we book for more than two days. Elmi Hotel remains the best. It's a memorable place, from when my parents took me when I was single to now when I take my wife and children, and they wouldn't stay at any other hotel but Elmi. Always be successful, Elmi, keep up the good work. Thank you.