The room size is very comfortable, the bathroom is clean, the food is quite good.

Although it's an older hotel, it's very comfortable. The food is delicious and perfectly suited to your palate. You won't regret choosing this place.

Strategic location, large rooms even though it's an old hotel, friendly staff, next time I go to Surabaya I will definitely come here again.

The staff is friendly and the ambiance is good. Breakfast could use some improvements in terms of menu variety and flavor.

Friendly staff, delicious food and close to shopping centers.

Very friendly and communicative,

The chefs, staff, and employees here generally work very long hours. This is a sign that they're comfortable working here, so it's no wonder their hospitality towards customers is so extraordinary. Even the chef has been the same since the early 1980s; their fried oxtail soup is incredible. Elmi = hospitality, comfort, cleanliness, deliciousness.

The staff is friendly, and the breakfast is always incredibly delicious. Even though the hotel is old, it's incredibly clean; there's no lingering odor in the room, and the AC is cold. And for a relatively affordable price, it comes with a bathtub. Honest review: the pool could probably be renovated to make it more attractive. Otherwise, it's great. Don't hesitate to stay here. 🥰 Best of luck to Elmi Hotel, and it will always be a favorite for our family. 🥰

Best, cheap and fun

The hotel's atmosphere is very serene, despite being located in the city center. All the staff are also friendly.

I really enjoyed staying here because it's close to everywhere, right in the city center. If you want to take the Surabaya bus, you can just cross the street and get to the bus stop. The breakfast was delicious, thank you.

Everything was fine, the cleanliness was excellent, the bathroom was also very clean, and the staff was friendly. However, the central air conditioning wasn't cooling anymore, probably at 25/26°F. Hopefully, this will be addressed.

I've frequently booked Elmi for business trips in Surabaya since 2018. Although it's an older hotel, the rooms are very well-maintained. The bathrooms are spotlessly clean and smell great, and the staff is very helpful, especially Ms. Elly at the front desk. Everyone is friendly, smiling, and professional.

A highly recommended place to stay in the heart of Surabaya, with delicious culinary options at its restaurant.

The staff is very nice, early check-in is allowed, but the Wi-Fi often has errors, the toilet water tap is a bit difficult to use, and otherwise it's okay.

Legendary hotel in Surabaya, very strategic location, all the food menu is delicious.

Everything is fine. Only the wifi needs to be fixed 🙏

Why is the AC not so cold now?

Nice place, comfort food. Terima kasih for the classic atmosphere

In the room there are many Tomcats roaming around the bed and on the window until they climb onto the bed and cause harm.