5.2
Fair
From 2 reviews
Provided by travelers on
Cleanliness

4.0

Room Comfort

4.0

Meal

4.0

Location

4.0

Service and Facilites

4.0

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Traveler Reviews Botai Hotel

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Lee S.
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Family
icon-origin-TRAVELOKA
4.5
/10
Reviewed 294 week(s) ago
The lady staffs were very rude. They let the foreigner checked in first even if we arrived earlier than them. We've waited for almost 5 hours and they didn't told us that the room was ready. The staffs do not speak English, they are just using the English translator on their phones. The room has a bad smell and the beds were as hard as rock. They didn't also changed the towels. I will not recommend this hotel, my worst experienced ever!
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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